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Old Mar 18th, 2010, 14:48 PM   11
~KACI~
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Best thing to do if you have problems with buy/sell is to PM admin



 
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Old Mar 19th, 2010, 05:23 AM   12
sweetlullaby
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Thanks Wobbles!



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Old Mar 19th, 2010, 07:18 AM   13
loz
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thanks x



 
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Old Mar 19th, 2010, 07:42 AM   14
DizzyMoo
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Anybody who buys & then doesn't recieve should go through paypal & claim, Then report to wobbles or sc the sellers name & thread/item details.
This is why wobbles says do not use gift payment as you cant claim it back.




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Old Mar 19th, 2010, 07:55 AM   15
purpledaisy2
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If someone sells you something and they have got proof of postage.

Do you have to wait for them to claim off the Royal Mail before they refund you?

I've had 2 parcels go away recently worth 30



 
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Old Mar 19th, 2010, 08:16 AM   16
DizzyMoo
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Quote:
Originally Posted by purpledaisy2 View Post
If someone sells you something and they have got proof of postage.

Do you have to wait for them to claim off the Royal Mail before they refund you?

I've had 2 parcels go away recently worth 30
If paid through paypal , then paypal say no you can claim straight away i think, the seller is responsible for not sending recorded delivery. Best to check paypal rules hun it wont be down to BnB. I guess there is only so much admin can do really xx

eta .. proof of postage is nothing to paypal it has to be proof of delivery hun ..ie signed for etc



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Old Mar 19th, 2010, 11:35 AM   17
Wobbles
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Paypal will allow you to file a dispute.
http://www.paypal.com/cgi-bin/webscr...plaint-outside
& another FYI
https://www.paypal.com/chargeback#goto1

Royal Mail information
http://www.royalmail.com/portal/rm/c...ediaId=3100011

Seller and buyer should both be alert to making sure the item posted is covered and for lower priced items make sure proof of postage is gained. Only the seller can claim with Royal Mail. Sometimes sellers are able to refund you immediately but do take into consideration that maybe the funds are not available at the point of realising a parcel is potentially lost (low income, financially challenging week/month etc) but both parties can usually happily resolve the issue privately if the right manner is used.

------------

If you are having a problem it is best to report it to me even if I do nothing. Although it may be innocent being made aware is more a positive than negative so if any patterns are noticed I may remove the selling permissions from members.



 
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Old Mar 20th, 2010, 07:29 AM   18
New2Bumps
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This has cleared a few things up, cheers



 
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Old Mar 20th, 2010, 18:14 PM   19
Beautywithin
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I send payment as a gift via paypal, and its now saying i can't open a dispute? is this right? iv tried to resolve this with the seller, only to be told every time, that she will send it, and this was 3 weeks ago i made payment



 
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Old Mar 20th, 2010, 18:26 PM   20
dizzyspells
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Quote:
Originally Posted by Beautywithin View Post
I send payment as a gift via paypal, and its now saying i can't open a dispute? is this right? iv tried to resolve this with the seller, only to be told every time, that she will send it, and this was 3 weeks ago i made payment
If you have sent the payment as gifted hun you cannot raise a dispute as its a 'gift' payment.Paypal will not honour it.xx



 
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