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Old Feb 11th, 2018, 12:21 PM   11
HSDR2017
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Also, so I am clear, I am shipping multiple item lots in USPS flat rate padded envelopes which are approx. $7 each. I would never have listed them as cheap as I did if I had known some bozo would bid on everything and expect and assume I would wait for payment (2 weeks total from first auction win) and that I would discount the shipping and handling. I would have just sold everything on Craigslist for $150 and been done with it.



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Old Feb 11th, 2018, 12:23 PM   12
HSDR2017
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By the way, thank you to everyone who has and is commenting and giving me insight or advice. I would love to hear from other sellers so I know how other sellers would handle this situation. I am not a business I am only a seller trying to make some profit for practically brand new clothes which would cost much more in stores.



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Old Feb 11th, 2018, 13:20 PM   13
lau86
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She should be bidding on the price set, regardless of whether the postage is too
High or not. Reducing the postage for multiple items is not her right. I think a better way to do it is list the items higher and I usually put on the listing 'I can combine postage for multiple items' or something like that.
I never post in proper envelopes, I just use an old carrier bag! I make sure the item is protected but you don't need a posh envelope to do that.



 
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Old Feb 11th, 2018, 14:17 PM   14
HSDR2017
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So would you agree I should charge what was listed on each auction and just invoice her and if she says anything I should explain that both the shipping and handling are shown exactly as they are on the auctions and if she isnt or wasnt willing to pay the entire amount of each listing she bid on and won, then she should have never bid in the first place? because realistically if she had won 2 auctions and I only had those 2 posted, she would have had to pay the shipping and handling and the winning bid for each auction. I dont understand how I could be in the wrong if I charge her exactly as the auctions had shown. For example:

Auction End Bid / Shipping and Handling
1.50 / 3.50
2.00 / 3.75
3.00 / 3.75
10.50 / 5.00

and total it to be 4.50, 5.75, 6.75, and 15.50 for each auction won.

I think it is SO unfair to sellers for a buyer to not only expect the seller to hold the items and wait for them to pay over a week (realistically I always paid immediately because why would you bid if you didn't have the money to pay immediately) when I could have sold them to different bidders and shipped them and had my money by now!

I don't understand how anyone could or would assume that a seller is willing to wait for payment and that the seller is going to charge so little for shipping. I made it so that the total of the auction AND the total of shipping and handling for eah post made it worth my time.

If I would have posted each item for $5.00 and free shipping, she would have to pay the same exact amount whether they are shipped together or seperately. She said in her email "so you can just ship all at once" as if it was for MY benefit. If she meant "I am asking you to accept way less than you would get if different buyers would have won your auctions", she is going to be very surprised when I charge her the total price agreed on for each seperate auction. If I have to ship them seperately for her to understand I setup my pricing to include item cost, shipping and handling, gas, supplies suh as tissue paper I bought to make my items presentable for the buyer, and TIME taken to correspond, take photos, list everything and then to act as a storage facility for buyers like this who ASSUME I am willing to just clutter my house in order to make their life easier.

My other HUGE issue with this is if I wait for her to bid on even more auctions and then she doesnt have the money or doesnt pay or if she tries to make an issue out of shipping and handling that was all listed on the posts, I will be forced to take triple the time and RELIST and RESELL to someone who is actually straight forward and pays right away as they should. I am forced to "hope" she ends up having the money to pay for everything and that she pays when she told me she will. I also am obviously not shipping anything to her until payment is cleared.



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Old Feb 11th, 2018, 14:29 PM   15
R_x
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Personally I would combined the shipping. If shipping is $3.75 per item. That would be $30 for shipping alone on the 8 items, which surely it wouldn’t cost to ship them.
Don’t get me wrong I wouldn’t charge $3.75 for the lot either.



 
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Old Feb 11th, 2018, 14:39 PM   16
LoraLoo
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I would combine. I see your point about not making as much money, but the lady probably wouldn't have bought 8 individual items from the same seller had she not expected you to combine the postage. Also, the clothes are only worth what people are willing to pay.



 
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Old Feb 11th, 2018, 14:48 PM   17
HSDR2017
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Lora that is the issue. There are multiple other bidders on almost all of my items but she seems to bid at the last seconds and they lose out! Aside from that, when I started listing such as lots.. I made the mistake of starting the auctions way too low thanks to ebay for telling me what I should start the auctions at!!

I am going to just file a UID, realist the items and lots at the lowest auction Im willing to accept and I will include $4-$10 for shipping in the price and list as free shipping if need be. In that case, either she will pay up for the auctions within 4 days or I will ask that ebay allow me to repost the items and lots because I don't have time to wait over a week for her to pay.

Can I block her as a buyer after I do all of This? I only want buyers who comprehend that if they aren't sure about something such as me combining shipping costs; then they need to ASK me, OR they should only assume that I will charge exactly what is listed in each separate auction rather than ASSUME I will take that much of a loss on my auctions! :/

I wish she would have contacted me first like the other lady did because I would have done my best to work with her and give us both a fair solution.



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Old Feb 11th, 2018, 14:56 PM   18
Natasha2605
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But at the end of the day you should not be making profit from you postage and packaging costs imo. It’s wrong.

Shipping all at once would typically be for the sellers benefit - of course it’s more beneficial to package and post it all to one location rather than the hassle of making up multiple parcels etc. Not in your case though since you want to make money from the shipping.

To me, it sounds like you are just making the whole experience difficult for everyone involved. Message her and ask when when she intends on paying but absolutely don’t be surprised if she won’t pay all the separate shipping costs cause I wouldn’t either. That way you risk losing the sales but since you don’t seem to want to sell to her ( on account of her being a “bozo”) it may not be a massive loss to you!



 
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Old Feb 11th, 2018, 15:23 PM   19
red_head
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I don’t know why you’ve bothered asking to be honest - multiple people have said the same thing (that you are being unfair), but you’re going to do what you intended to anyway.



 
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Old Feb 11th, 2018, 15:43 PM   20
lau86
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I don't think she's being unfair, she's just priced it wrong. She's made the bid lower and covered costs with postage. She's been open and upfront and if someone doesn't want to bid they shouldn't bid. The overall price is the same. If the person thinks it's with it overall they will pay. If I'm buying two items from one seller I expect to pay postage for both and if I'm given a discount that's great (I will ask for one and usually get it).
Honestly though I hate selling on eBay, I will say it again people want something beautiful for practically nothing. I give my stuff away now and try to imagine someone putting their baby in it who otherwise wouldn't have been able to afford it



 
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