Meter readings

Arcanegirl · Dec 13th, 2011, 15:52 PM

If I phone and give a meter reading for my gas, can the supplier tell me how much ive spent between that reading and the previous one?

bigbetty · Dec 13th, 2011, 16:02 PM

I would think so love - if they've got all the info in front of them they should be able to work it out. I know it usually only takes a couple of days for your bill to come through once you've given the reading so it can't be that difficult xx

kirst1805 · Dec 13th, 2011, 17:31 PM

They should be able to. I know with my electric, if I submit readings online, the bill total is available straight away.

Arcanegirl · Dec 13th, 2011, 17:50 PM

Who are you with?

kirst1805 · Dec 13th, 2011, 18:38 PM

I'm with Edf hun. XX

mandarhino · Dec 14th, 2011, 03:56 AM

Depends on the supplier unfortunately. Not all of them have sophisticated billing systems (though I would say this is a fairly basic request).

Are you an online customer? Often easier to request an updated bill be produced or for them to update your account.

dizz · Dec 16th, 2011, 07:28 AM

Quote:

Originally Posted by mandarhino

Depends on the supplier unfortunately. Not all of them have sophisticated billing systems (though I would say this is a fairly basic request).

Are you an online customer? Often easier to request an updated bill be produced or for them to update your account.

Would have depended if there was a downhill run and following breeze as to whether the computer system would have decided to cooperate that day when I worked for an energy company to be honest!

Yes, theoretically at least with the place I used to work it would have been possible to see it from what I recall of when I used to work there (I mainly did prepayment stuff though so not 100% my area of expertise I'll admit).

Dec 13th, 2011, 15:52 PM	#1
Arcanegirl Pregnant (Expecting) BnB Spammer Elite Join Date: Aug 2006 Location: Glasgow Posts: 27,267	Meter readings If I phone and give a meter reading for my gas, can the supplier tell me how much ive spent between that reading and the previous one?

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Dec 13th, 2011, 16:02 PM	#2
bigbetty Mum (Mom) BnB Addict Join Date: Oct 2009 Location: Burton-On-Trent, UK Posts: 8,724	I would think so love - if they've got all the info in front of them they should be able to work it out. I know it usually only takes a couple of days for your bill to come through once you've given the reading so it can't be that difficult xx
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Dec 13th, 2011, 17:31 PM	#3
kirst1805 Mum (Mom) Chat Happy BnB Member Join Date: Jan 2009 Location: Norfolk Posts: 2,092	They should be able to. I know with my electric, if I submit readings online, the bill total is available straight away.

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Dec 13th, 2011, 17:50 PM	#4
Arcanegirl Pregnant (Expecting) BnB Spammer Elite Join Date: Aug 2006 Location: Glasgow Posts: 27,267	Who are you with?

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Dec 13th, 2011, 18:38 PM	#5
kirst1805 Mum (Mom) Chat Happy BnB Member Join Date: Jan 2009 Location: Norfolk Posts: 2,092	I'm with Edf hun. XX

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Dec 14th, 2011, 03:56 AM	#6
mandarhino Mum (Mom) Chat Happy BnB Member Join Date: Sep 2010 Location: London Posts: 1,804	Depends on the supplier unfortunately. Not all of them have sophisticated billing systems (though I would say this is a fairly basic request). Are you an online customer? Often easier to request an updated bill be produced or for them to update your account.

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