Ebay question??

Elli21 · Mar 9th, 2012, 06:05 AM

Hiya.

Ive recieved an item that isnt the item i bid on.

I bid on an outfit for my baby, and i got a pair of size 8 jane norman jeans.

Ive messaged the seller, and im awaiting her email back.

But what would you do?

Shes obviously sent my item to the lady wanting the jeans.

So im gunna be waiting ages for my item???

Do i just ask for a refund, and the money for the cost of osting these jeans back to her to be added onto the refund?

Sommerfugl · Mar 9th, 2012, 07:34 AM

How much do you want the item that you won? If you want it, maybe you can sort something out, but if you'd rather just get your money back then ask for your refund and then the extra cost of return postage. Make sure she pays the paypal fees if she's sending you postage costs, though. I had someone send a refund as a payment rather than a refund, so I got £0.20 plus 5% of the total payment or whatever it is paypal charges, which isn't much, but it isn't on.

tallybee · Mar 9th, 2012, 08:35 AM

Hm not sure - I'd wait and see what they suggest.

I once had a situation where my item was mixed up with someone elses (they received my item and vice versa) and the seller apologised profusely, emailed us both prepaid postage labels to the right addresses, and asked us to pop them along to the P.O. So both buyers received their correct items quicker than if they'd been returned to the seller then sent out again from there. If that makes sense

I hope it gets sorted

Bec C · Mar 9th, 2012, 14:15 PM

Ive had this before and the seller just paid me and the otehr person the postage and we sent it to each other

Mar 9th, 2012, 06:05 AM	#1
Elli21 Mum (Mom) BnB Elite Join Date: May 2008 Location: UK Posts: 12,061	Ebay question?? Hiya. Ive recieved an item that isnt the item i bid on. I bid on an outfit for my baby, and i got a pair of size 8 jane norman jeans. Ive messaged the seller, and im awaiting her email back. But what would you do? Shes obviously sent my item to the lady wanting the jeans. So im gunna be waiting ages for my item??? Do i just ask for a refund, and the money for the cost of osting these jeans back to her to be added onto the refund?

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Mar 9th, 2012, 07:34 AM	#2
Sommerfugl Mum (Mom) Chat Happy BnB Member Join Date: Jun 2008 Location: UK Posts: 1,299	How much do you want the item that you won? If you want it, maybe you can sort something out, but if you'd rather just get your money back then ask for your refund and then the extra cost of return postage. Make sure she pays the paypal fees if she's sending you postage costs, though. I had someone send a refund as a payment rather than a refund, so I got £0.20 plus 5% of the total payment or whatever it is paypal charges, which isn't much, but it isn't on.

Status: Offline

Mar 9th, 2012, 08:35 AM	#3
tallybee Mum (Mom) BnB Elite Join Date: Sep 2010 Location: Scotland Posts: 11,851	Hm not sure - I'd wait and see what they suggest. I once had a situation where my item was mixed up with someone elses (they received my item and vice versa) and the seller apologised profusely, emailed us both prepaid postage labels to the right addresses, and asked us to pop them along to the P.O. So both buyers received their correct items quicker than if they'd been returned to the seller then sent out again from there. If that makes sense I hope it gets sorted

Status: Offline

Mar 9th, 2012, 14:15 PM	#4
Bec C Mum (Mom) Active BnB Member Join Date: Jan 2012 Location: Cornwall Posts: 108	Ive had this before and the seller just paid me and the otehr person the postage and we sent it to each other

Status: Offline

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