Hiya

Bit of background info.

I bought 2 lots off one seller. And asked for a combined postage amount.
She took i think 3 days to get back to me as she said she was going to the postage office to get a quote on it.

She came back with a figure and i said "i think thats still quite high" but paid it, as i didnt know what packaging she would be using, and what class she was sending it by.

Now i got my parcel in normal brown paper, and it had been sent via 2nd class normal post. and it cost her£2.16....she charged me £4.99!!!

Seeing as she took days to get to me cos she was getting a quote, and then obviously made up a figure in her head. I got a little annoyed.
I sent her a polite message stating that If she didnt refund at least £2.50 ( i feel the 36p is more than enough for a bit of brown tape and cellotape) I would be leaving relevent feedback and reporting her to ebay.

She messaged me back 3 days later saying that basically shes new to ebay and didnt know blah blah, that she'd refund £1.50 as a good will gesture. That she didnt apprieciate saying id leave her negative feedback etc.
1. Theres been no refund sent to me
2. I was over charged by £2.50 not £1.50
and 3. Its just really wound me up.

What would you do?
Can i report her to ebay? What will they do?

Maybe she thought it would be standard parcel?which at the mo cost £4.41...esp if,as a lot of people do come into the post office and say 'can you give me a price for this' without having the item with them.x

Even so...she should refund what it didnt cost her!

Oh yeah,she should,but just saying that may have been how she got her quote...

ebay just annoys me fullstop!!! When i have sold things on there.... i always end up losing out on the P&P costs because i have under charged (not purposely)
TBH when i have bought something on ebay i take the P&P into account on how much i bid on the item or not at all if the P&P is too high......... i know sometimes people either make a bit extra on P&P or lose out.

as you are not happy and she did make extra on postage then she should give you back what she owes.


I have stopped selling on their now opting for my new favourite facebook for sale groups..........so much less hassle tee hee. x

I don't know if Ebay buyers are aware,you can ask your local post office for a price list,it tells you the price bands and everything..

As much as she did overcharge, you also used feedback extortion which can get you account restricted

I would let it go TBH.

This is why I have weighing scales, then I add a £1 on for packaging and my stars are 5 out of 5 for P&P.

V xx

She's not really got any excuse for overcharging that much. You can check the postage prices online. I sell a lot on eBay and generally know how much things cost to post but sometimes people message me asking for a price to post to a different country and all I do is weigh the item on my kitchen scales and enter it in on the Royal Mail Price Finder. There should be a way you can report it to eBay, have a look in the Resolution Center. x

I'd let it go. Maybe she added parking costs on to it to. X

I'd let it go tbh if im not happy with the p&p price I tend not to bid, or take it as a learning curve x