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Old Sep 18th, 2010, 07:34 AM   #31
sam*~*louize
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Yeah i tried yesterday and they have taken the free delivery off and you cannot add random for £2 to take it over £20 as the code won't work. It has to be 2 things in the autumn range


 
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Old Sep 19th, 2010, 02:34 AM   #32
queenemsie
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Quote:
Originally Posted by fairy_gem View Post
Still waiting for mine to be delivered, ordered on 10th . x
They arent the quickest...I waited nearly 2 weeks last time I ordered something..

Thanks for the code! Just bagged some leggings and a sleeping bag for £26 quid..bargain! x


 
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Old Sep 19th, 2010, 14:29 PM   #33
fairy_gem
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Thanks queenemsie.

x


 
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Old Sep 21st, 2010, 16:38 PM   #34
mrsbeanbump
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so.... I ordered on the 13th and I deffo had free delivery on my orders (one dh ordered) and I just checked online on vertbaudet website and they have now processed my orders (21st sept) and charged delivery!!! how can they do this if I ordered when delivery was still free with the code???


 
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Old Sep 21st, 2010, 16:38 PM   #35
mrsbeanbump
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so.... I ordered on the 13th and I deffo had free delivery on my orders (one dh ordered) and I just checked online on vertbaudet website and they have now processed my orders (21st sept) and charged delivery!!! how can they do this if I ordered when delivery was still free with the code???


 
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Old Sep 21st, 2010, 17:55 PM   #36
Erised
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Quote:
Originally Posted by mrsbeanbump View Post
so.... I ordered on the 13th and I deffo had free delivery on my orders (one dh ordered) and I just checked online on vertbaudet website and they have now processed my orders (21st sept) and charged delivery!!! how can they do this if I ordered when delivery was still free with the code???
That seems incredibly wrong and I'd definitely complain about it.
I placed my order on the 14th and am still waiting (glad it only cost £5, would have been very annoyed if it had been a larger order). When logged in it tells me the items are 'pending' and tells me the cost of things, saying 'your delivery costs: free'. After reading you responds just then I've gone and saved it into a PDF file so if they do charge me they'll get the confirmation email they sent me and the saved PDF file as to why exactly I'm getting a cash back on my card. Hoping they'll keep my delivery free though.


 
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Old Sep 22nd, 2010, 01:28 AM   #37
mrsbeanbump
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well it says in my email confirmation as well, total to pay including delivery charges, 5.... so how they are planning to charge my card £8.99 who knows!!


 
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Old Sep 22nd, 2010, 15:06 PM   #38
peartree
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I ordered on 11th Sept, and I got an email a few days ago to say that they were unable to fulfill my order.

*edit* OH! I just checked my account online and it says "parcel prepared"! Yay! Still £12 for my £27 sleeping bag. No delivery charge added on as yet.


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Old Sep 22nd, 2010, 15:22 PM   #39
fairy_gem
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I got mine today. Free delivery on invoice.

x


 
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Old Sep 22nd, 2010, 15:23 PM   #40
mandarhino
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Mine finally seems to be on its way - showing as parcel prepared. I ordered it on the 14th so it has taken a while to prepare that parcel. Still coming up as free delivery as well


 
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