Butlins false advertisement ??

[lesleyann]

ah sjbutlins (just found the post). TBH you don't need to be so curt, these people are employed as troubleshooters for companies to fix problems (you'll find all the big companies do it). I think the fact that you are being taken seriously is a testament to their customer relations, even if they do mess up (which lets face it, we all do)... They fixed the issue before it was even an issue.

I personally think that being taken serious a welcome change to the usual generic mailshot reply after the event.

I only said erm thanks because by the time he messaged it had been delt with and pointed out 2 butlins accounts