cosatto!

Discussion in 'General Chatter' started by ablaze, Jul 17, 2007.

  1. ablaze

    ablaze lucky mum of one of each!

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    well as u may (or may not) know the right hand handle of my twin pram snapped off.....

    contatced shop i got it from (ebay shop) an they sed cosatto only comes with a 6 month guarentee an cud i send it 2 thm 2 forward to cosatto(at my own cost!) so took matters into my own hands, and have been emailing cosatto, and they are arranging for the pram to be collected at no cost to me!

    so if i get my old pram fixed(not likely!) i will either be selling new one or replacement one :rofl:
     
  2. Imi

    Imi .

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    Good for you getting a result!

    Bet you get a new pram!

    xxx
     
  3. ablaze

    ablaze lucky mum of one of each!

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    lol, is getting collected 2mo! woman jst mailed me!
     
  4. KX

    KX Well-Known Member

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    Quite bloody right, you dont pay out all that money for it to last only 6 months!

    Go girl!:happydance:
     
  5. ablaze

    ablaze lucky mum of one of each!

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    lol i better jst get gift vouchers or summit :rofl: dont need another pram now
     
  6. Imi

    Imi .

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    LOL i'll have one lol

    xxx
     
  7. 2nd.Time.Daddy

    2nd.Time.Daddy Well-Known Member

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    if it only came with 6 months then i expect it was an ex display or customer return , alot of ebay shops are good at that.

    the wheel fell off one of elaines and they turned round and said there was only 6 months warranty , so she emailed the buggy maker direct and they sent her new parts for the wheel
     
  8. ablaze

    ablaze lucky mum of one of each!

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    the handle snapped off... it is unfixable! they have agreed to collect it, so im assuming even tho the warranty is finished they are going to do something!
     
  9. 2nd.Time.Daddy

    2nd.Time.Daddy Well-Known Member

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    yeah i read that the first time
     
  10. ablaze

    ablaze lucky mum of one of each!

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    anyone dealt with cosatto before?
     
  11. Wobbles

    Wobbles WoBbLeWoBbLe
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    Glad they are doing something hun. Maybe you could ask for vouchers of some sort and explain with 2 kiddies you had to buy a new buggy asap?

    x
     
  12. ablaze

    ablaze lucky mum of one of each!

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    i assume theyll contact me b4 sending anything back? so will ask then :D
     
  13. ablaze

    ablaze lucky mum of one of each!

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    well, they got back to me today saying that it was unfixable and gaveme a full refund :D
     
  14. Arcanegirl

    Arcanegirl Bazinga!!

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  15. sophie

    sophie Mum of 2 pg with no3!

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    :happydance: Thats great Yvanne!
    x
     
  16. KX

    KX Well-Known Member

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    Excellent! Rolling in the dosh now!:rofl:
     
  17. ablaze

    ablaze lucky mum of one of each!

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    yea all £82 it cost me :rofl:
     
  18. Wobbles

    Wobbles WoBbLeWoBbLe
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    Nice one :D Shouldn't have taken so long though it broke end of story!

    x
     
  19. ablaze

    ablaze lucky mum of one of each!

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    yea! ah well least i got my money back!!! :D
     
  20. Imi

    Imi .

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    WOW nice one!!

    xxx
     

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