Ebay Advice xx

[KX]

I sold a brand new pair of Rebecca's monsoon shoes on ebay for £6.

The person paid via cheque. The item was sent 1st class standard delivery.

Now she is saying she hasn't got the item? well I posted it? that was 3 weeks ago.

What can I do? Should I refund her out my own pocket? I dont believe her tbh. It had my return address on the back

 

[Minxy]

Call her bluff and tell her you sent it recorded post and would she liked to see the photocopied document?

If she says yes I'd say I lost it and refund her out of goodwill. It happens. I did it once and when the parcel turned up theree weeks later the guy paid me again. Sometimes you have to rely on people's better nature.

What's her feedback like?

 

[Wobbles]

Have you got proof of postage anyway KX?

You should :wink: & if you do you can claim £15 back not £6

 

[weestar21]

K this happend to me a while ago, it was a plate that was being sent to south africa, and it didnt turn up i did have proof of postage and rang the PO and they told me they would send a claim forum out. anyway 3 days later the item turned up at my address what had happend was the address it went to werent in so they put a card through her door and she didnt go to collect it and it was returned after 21 days to me, so she had to pay double postage


sorry somehow i think that was pointless me putting that anyway just tell her you will copy your proof of postage or you will ring and make a claim for lost items, it should turn up if you had your address on it

xxxxx