I'm going to send an email of complaint to Asda but low and behold, can't find a frigging email address to send it to! Can anyone help?? Does this sound ok? "I would like to complain about my grocery delivery which was booked for the 15th of December between 11am and 1pm. It turned up 40 minutes late without even a phonecall to let me know. I had to be at an appointment for 2 o'clock so wasn't amused. I rang the helpline and the lady on the other end couldn't understand a word I was saying, nor could I understand her. She took 15 minutes just to locate my order because she couldn't understand me when I read out my order number repeatedly down the phone. She was rude and didn't even apologise. She never did tell me when my shopping was going to turn up and promised to call me back but didn't. My shopping eventually turned up and when I opened my front door, I was greeted by a rather flustered and quite frankly scruffy looking driver who didn't even apologise for being late! He made me feel as though I was an inconvenience to HIM because he was in a rush and had other places to be. I hurried to get all my shopping in the door and he then shoved something in my hand and made me sign it, didn't even ask if everything was ok for me and then left! When I then unpacked my shopping I found that a packet of cous cous had burst open and leaked in the shopping bag. I find this all completely unacceptable and quite frankly disgusting. £6 of my mobile phone credit was wasted on phoning a helpline for a matter that was never even resolved. I will never be shopping with Asda again."