they have replied apptly im not allowed 2 say wot it says 4 legal reasons but the jist of it is.. i need 2 send photos n where n wen it was bought(this wa sliek 18 month ago how the fook can i mind!!!!)
They only ask incase its part of a bad batch of cots and could happen to others. Not allowed to say? you quite happily forwarded the email to me lol.
i throw boxes out straight away lol. hope they do something about it, Im sure they will becuase they have thier reputation to uphold.
they are replacing the left hand side of the cot(the bit in pieces)as a good will gesture!!! tbh im no v happy, wots replacing that going to do?? it was the base that came away 4m the cot.....
Phone head office, threaten to get in touch with trading standards, go mad That's unacceptable-a bloody good will gesture
Bollox to that they should replace the whole thing Tell them its not good enough and as Kx said call head office and if no joy i'd go to trding standards and the local paper
what a load of bollocks, and I suppose they expect you to asselmble the new bit of cot that shouldnt have broken in the first place! I wouldnt be happy with that!