Mouldy Wipes Update

Discussion in 'Baby Club' started by Wobbles, Apr 21, 2009.

  1. Wobbles

    Wobbles BnB Co-Founder ~ Retired

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    Well I got a massive apology but not a massive giftcard :rofl:

    Its good they took it serious though and I got £50 in total of giftcard pennies - £15 with first apology and £35 after they got the wipes back.

    They actually had them tested and the letter said:
    'Their investigations found the wipes to contain contamination of Trichoderma mould which is a commonly occuring mould that is not seen to be harmful in nature'

    They have created an incident report & still investigating the matter as serious.

    Well Im happy with that - Not happy it happened in general but it can't be turned back huh so at least there was contact & the woman who was nice took it serious.

    x
     
  2. icculcaz

    icculcaz mum of 3 monsters

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    those wipes looked mingin! glad they did something about it :)
     
  3. x-amy-x

    x-amy-x Mammy

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    :D what you gonna spend ya pennies on
     
  4. princess_bump

    princess_bump Happy Wife & Mumma!

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    so glad you complained honey and got some compensation x
     
  5. Fossey

    Fossey Mummy to Larissa

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    NICE! Its always good to get vouchers :)
     
  6. thelilbump

    thelilbump ♥ mummy to a princess ♥

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    glad they seem to be taking the matter seriously.



    oooo what you gonna buy with your pennies? :happydance:
     
  7. Wobbles

    Wobbles BnB Co-Founder ~ Retired

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    Wipes? :rofl:

    Nah probably some new bottles pampers etc

    Kiddies - like we get anything nowadays??
    :muaha:
     
  8. Whisper

    Whisper Mummy to DD & DS

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    Good reply and nice to get some vouchers from them. Hope it hasn't happened to someone else, especially if they didn't notice and actually USED the wipes on their LO!
     
  9. princess_bump

    princess_bump Happy Wife & Mumma!

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    oh yes! boots vouchers/boots points = useful maddi shop :lol: x
     
  10. Wobbles

    Wobbles BnB Co-Founder ~ Retired

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    I love my points I shop online and grab loads of the extra offers in - up to now since Caitlin I think I've earned over £200 in points mostly bonus ones!
     

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