Well impressed with M&S Cafe!

Discussion in 'General Chatter' started by taperjeangirl, Apr 21, 2009.

  1. taperjeangirl

    taperjeangirl Well-Known Member

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    Myself and Daisy were having yet another girly day shopping today :blush: Decided to find somewhere to go for lunch, we usually stick to Cafe Nero cos of the buggy space etc but decided to give the M&S cafe a go, its just been all refitted and looks fab!

    Anyhoo, went in, Daisy was getting a bit grumpy/hungry! So they took my order and one of the girls told me she would bring it all over for us, then she went and got us a highchair, napkins, cutlery and took the buggy and "parked it"
    Then during lunch twice someone came over and asked us if we were ok and needed anything.

    I was soooo impressed! It was like being in a posh restaurant, they were so helpful and attentive! And very baby friendly!

    Woooo Go Marks & Spencers!:happydance:
     
  2. princess_bump

    princess_bump Happy Wife & Mumma!

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    ooo thats excellent honey! must try there :D
     
  3. Panda_Ally

    Panda_Ally Well-Known Member

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    I used to work in a M&S cafe - this service sounds exceptional!!! Woohoo go M&S. BTW the cheese and tomato toastie is the best!!!!
     
  4. Vickie

    Vickie Hannah & Rhys <3

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    That is exceptional service! :D
     
  5. Stef

    Stef Mummy to Olivia & PG #2

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    That is really good. Ill have to keep M&S in mind next time im out.

    x
     
  6. taperjeangirl

    taperjeangirl Well-Known Member

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    MMmm I had a tomato and mozarella ciabatta, it was gorg, like a wee posh pizza!
     
  7. Kitten

    Kitten Mummy to Theakston & Nyah

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    Ooh sounds fab, I'll have to bear that in mind!
     
  8. Pyrrhic

    Pyrrhic Well-Known Member

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    That's brilliant - you should write them a letter! :)
     
  9. Dizzy321

    Dizzy321 very proud mammy to 3!

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    that sounds fab! its very rare you get places like that now isnt it, they usually dont give a c**p x
     
  10. Pinkgirl

    Pinkgirl Well-Known Member

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    Thats good to hear, maybe speak to the manager and say how impressed you are and mention the girls name. It would be appreciated, i worked at a large retail store and one had a lovely letter from a customer, they gave me an award and everything, but most of all made me dead happy!
     
  11. taperjeangirl

    taperjeangirl Well-Known Member

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    I am writing a letter tomorrow!
     
  12. clairebear

    clairebear Mummy to 2 handsome boys.

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    i work at m&s and they are really into customer service! I'm sure they will appreciate the letter i know i would x x
     

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