bnb on iphone problem admin...

[KayBea]

cant use bnb on iphone as everything i click on opens up the app store trying to make me download betfred app.

my popups are disabled so no idea why its doing it xx

 

[AP]

Are you using Safari?

If also recommend to delete your cookies from safari x

 

[KayBea]

using safari & have done all that. also re started my phone x

 

[CakeCottage]

It's doing it on mine too

 

[DippyTink]

And mine !

 

[Xanth]

Yep I've got the same problem.

 

[Wobbles]

Could you please advise if it's in desktop or mobile mode please. I'm highly doubting this makes a difference but the information might come in handy. Have issued a report to resolve asap.

Also if anyone using an ipad is having the same problem please reply here.

 

[KayBea]

im on mobile version. xx

 

[Xanth]

Only on mobile version. I haven't tried the ipad.

 

[DippyTink]

Hi ! This has got worse for me - whenever I try to click between pages on a thread it is now sending me to my App Store.
Anything I can do to stop it ?
I'm using the mobile version on my iPhone.
Thanks !

 

[amytrisha]

Same with me, using mobile version. I can click all the other groups but not subscribed threads or messages waah!
It's on some ad that says '£5 free' on mine, keeps sending me to App Store :/

Glad I'm not the only one lol!

 

[RoseArcana]

I've got the same issue. iPhone, Safari, mobile version. Can't load anything at the top section as it goes to BetFred on the app store.

 

[CakeCottage]

Bloody annoying me now!!

 

[pipsbabybean]

I've got it to, blooming pain, betfred can kiss my rear lol

 

[CupcakeBaby]

It's to do with one of the banner ads that comes up on the mobile version.

It makes the whole inch below the banner a link to the App Store - not just the banner. So you can't click any of the buttons that normally appear under the banner.

 

[CupcakeBaby]

This is the banner that's doing it. And you can see by the greyed out area how big it makes itself so you can't click anywhere in the grey area without it taking you to the App Store.

https://i1256.photobucket.com/albums/ii495/cupcakey-me/87BD0413-7026-45A3-9BE3-C42AD4743930-13342-0000083FD5EB2B83_zpsbb501911.jpg

 

[Wobbles]

I've requested an update on resolving this issue.

Sorry for any inconvenience.

x

 

[Wobbles]

This should now be resolved.

Thanks for the screenshot it was very helpful

 

[RoseArcana]

Thanks Wobbles

 

[CakeCottage]

Nope still doing it, just takes you to an app site now instead of Bet Fred!