cant log in on laptop

[star25]

Hello

I'm logged in on my phone but when I go on the laptop theres a space to type in username bit nowhere to put in password so I cant sign in, is there something I'm doing wrong?

Thank u

 

[Joybell]

I got confused by this the other day on desktop.

You enter user name by clicking where it actually says 'username' and then password goes where the ***** are.
On my desktop it looked like one box but infact you have to click on the words username to realise there are two.
Hope it works.

Joy x

 

[star25]

Ohhh thank u I'll try that, I never would have worked that out x

 

[MrsBroodyPant]

Yes it needs changing coz its too confusing. Bad website design xxx

 

[star25]

done it now , was getting confused why I was already logged in on phone but couldn't work it out on here!

 

[Wobbles]

Could you take a screenshot of the page for me before you login, different devices may be different ... also confirm which device you are using.

Thanks x

 

[Racheldigger]

Fabulous, thanks - I've been trying to sign in for three days!

 

[star25]

I took a pic but couldn't find lead for laptop, thought I would be bnb deprived!