- Joined
- Nov 24, 2008
- Messages
- 15,157
- Reaction score
- 16
I was looking into get our xmas stuff from there, as i cant afford spend loads money up front, plus dont need go to shops heavily pregnant lol.
The delivery is bad, the customer service sucks but some of the personalised stuff is lovely. I've ordered my 2 a chair each with their names on, Noahs was perfect, Mailie's they spelt her name wrong and then tried blaming me, then they said I'd have to pay for it because it's personalised, I said yes but not with what I want on it!!! It's taken 3 months to get Mailie's chair but thankfully it's here. If you are going to order for Xmas I would do so now to give plenty of time for delivery!
The delivery is bad, the customer service sucks but some of the personalised stuff is lovely. I've ordered my 2 a chair each with their names on, Noahs was perfect, Mailie's they spelt her name wrong and then tried blaming me, then they said I'd have to pay for it because it's personalised, I said yes but not with what I want on it!!! It's taken 3 months to get Mailie's chair but thankfully it's here. If you are going to order for Xmas I would do so now to give plenty of time for delivery!
I wanted to get amber the chair also, along with the dolls house.
Im bit undecided now like.
More and more bad reviews on delivery.
The delivery is bad, the customer service sucks but some of the personalised stuff is lovely. I've ordered my 2 a chair each with their names on, Noahs was perfect, Mailie's they spelt her name wrong and then tried blaming me, then they said I'd have to pay for it because it's personalised, I said yes but not with what I want on it!!! It's taken 3 months to get Mailie's chair but thankfully it's here. If you are going to order for Xmas I would do so now to give plenty of time for delivery!
I wanted to get amber the chair also, along with the dolls house.
Im bit undecided now like.
More and more bad reviews on delivery.
I absolutely love the dolls house but Mailie's too young to appreciate it and I have nowhere to store it lol! Personally I would buy from them again because the chairs are lovely but if you do need to complain you have to be firm with them. I just love personalised stuff![]()
I've ordered from them before and had no problems, i've always paid them of quite quickly though. I requested a new christmas catalogue the other day and received it yesterday lots of nice goodies![]()