Amy-Lea
Well-Known Member
- Joined
- Nov 14, 2007
- Messages
- 8,215
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For 4 days now i have been trying to buy something off there website. But the last 3 days I have been trying about 20 times at least a day to purchase stuff as there is an offer I like for Darrens Mum. Where a set has been reduced from £40 to £26 but it runs out tomorrow!
Every time I put something in my basket it says error or takes me to a error screen about the sites HTML. I managed to get onto the contact us screen to email them, and when i clicked send it wiped my form out, so I rote it again and tried but (copyed and pasted it this time) and it did the same. now its just not loading at all. I have tried googling for the email address but it is no where to be found, can anyone help?
My mail is something along the lines of:
Over the last 4 days I have been trying to purchase items on your website with little success. Every time I put something in my basket it takes me to a error screen (about the HTML on the site) or the one time my basket worked, it would not let me proceed to check out!
I have been a customer at boots for well over 10 years and cannot fault your brand in anyway apart from this. Your 3 for 2 Christmas offers are the best around and I spend hundreds of pounds throughout the year. This year I have decided to do all my shopping on line due to having a toddler now who unfortunately doesn't take well to shopping trips! However I am unable to even shop online now due to the errors on your site. The reason I am so hasty to purchase now is that a particular offer I am interested in (the Elle Mcphearson Body gift set & bag) ends on Thursday the 5th! I am unable to get to my City Centre store before tomorrow and I think it is a shame that if I don't get the site to work before tomorrow i will have to go to another store to buy my Mother in Laws birthday present. I am just writing to suggest that you fix this error promptly as other customers may not be as patient as me.
Regards A Owens-Bennett
But i cant even send it to them. Do you think if I find the address somehow by phoning them tomorrow they would honour the price at a later date as it was there fault I cant purchase it?
GRRRR I wanna give them money why wont they let me ahah tehres so many things i wanna buy incase i spend the money, but if i go into a store i will buy crap I dont need with money I do need!!!
What would you do?
Every time I put something in my basket it says error or takes me to a error screen about the sites HTML. I managed to get onto the contact us screen to email them, and when i clicked send it wiped my form out, so I rote it again and tried but (copyed and pasted it this time) and it did the same. now its just not loading at all. I have tried googling for the email address but it is no where to be found, can anyone help?
My mail is something along the lines of:
Over the last 4 days I have been trying to purchase items on your website with little success. Every time I put something in my basket it takes me to a error screen (about the HTML on the site) or the one time my basket worked, it would not let me proceed to check out!
I have been a customer at boots for well over 10 years and cannot fault your brand in anyway apart from this. Your 3 for 2 Christmas offers are the best around and I spend hundreds of pounds throughout the year. This year I have decided to do all my shopping on line due to having a toddler now who unfortunately doesn't take well to shopping trips! However I am unable to even shop online now due to the errors on your site. The reason I am so hasty to purchase now is that a particular offer I am interested in (the Elle Mcphearson Body gift set & bag) ends on Thursday the 5th! I am unable to get to my City Centre store before tomorrow and I think it is a shame that if I don't get the site to work before tomorrow i will have to go to another store to buy my Mother in Laws birthday present. I am just writing to suggest that you fix this error promptly as other customers may not be as patient as me.
Regards A Owens-Bennett
But i cant even send it to them. Do you think if I find the address somehow by phoning them tomorrow they would honour the price at a later date as it was there fault I cant purchase it?
GRRRR I wanna give them money why wont they let me ahah tehres so many things i wanna buy incase i spend the money, but if i go into a store i will buy crap I dont need with money I do need!!!
What would you do?
