Ikea advice?

[lau86]

We bought a tall storage unit for the bathroom, it wouldn't fit in the car so had to be delivered. Hubby put it together and when he was moving it, the legs fell off and bent. I was going to try and ring them to ask for a refund but don't know where we stand, is this classed as shoddy workmanship (wouldn't surprise me ) and would they expect us to get it back to them? As there's no way we'd really be able to do it.

 

[BellaBoo0512]

It's worth a try! If you had it delivered then they should come and collect it.

 

[jenstar]

I have no experience of returning items to ikea, but...did your husband lift the unit or drag it? If he pulled the unit along without lifting all four legs off the ground I'd say he damaged it himself...sorry.

 

[KayBea]

I have no experience of returning items to ikea, but...did your husband lift the unit or drag it? If he pulled the unit along without lifting all four legs off the ground I'd say he damaged it himself...sorry.

^^^ this.

 

[maryp0ppins]

I have no experience of returning items to ikea, but...did your husband lift the unit or drag it? If he pulled the unit along without lifting all four legs off the ground I'd say he damaged it himself...sorry.

I agree.....and that's what they will probably say too.

 

[Mummy Bean]

can they not send you a replacement part? Say it got damaged in transit or something?