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Im Fooking Fuming With ELC

Imi

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Infact Fuming doesn't cover it im DISCUSTED! :hissy:

I placed an order with thme online on the first of june for ALL of madeleines 1st birthday presents .... they said delivery n 4 working days so that made it wednesday...

Had an E-mail saying yesterday .... NOTHING arrived

Just rung and asked WTF was going on and she says "oh they not left the depo, ill re-order and they will be with you next thursday"

NEXT THURSDAY?? not on your fooking life love ... DEMANDED my moneyback and told em where to shove it, she said ... "according to our records its not your daughters birthday till next month" LIKE THATS THE BLOODY POINT??!!!! :hissy: :hissy: :hissy:

Im sooooooooo pissed off, NEVER ordering online with them again thats twice they done this.

Looks like i gonna have to find her different presents now GRRRRRRRRRRR

xxx
 
You dont want to get stuff from their anyway hun, Im really disappointed with ELC, all the toys that Noah has had for there (in particular anything battery operated) had broken within a year they seem to be very poorly made toys and I will not shop there anymore.
 
Aw hun lol I'd have waited with birthday 6.4 weeks away.

Although after CATs post maybe it was best x
 
Thats shocking!
 
I don't want to wait incase for whatever reason im not here, i don't want her thinking i forgot and didn't bother.

I know your gonna say she's only 1 and won't know but i will thats why i wanted all her presents all wrapped up waiting just incase.

Im so bloody cross i did all this for a reason and now its all gone wrong.

xxx
 
Why would anyone say shes only 1!!

What about babies r us
www.babiesrus.co.ukhttps://www.toysrus.co.uk/default.aspx?zone=Bru
 
Been looking and TBH i am so doown in the mouth im gonna leave it for a few days then try and get all excited about it again ...

Still waiting for my refund, they said i was gonna get a call at 5 i didn't ....

So at the mo im still over £40 down and no toys :(
 
Great customer care then - Quick to take money.

Most places care lines are open past the normal 5pm - did you looksie?
 
On Phone now ...

Checking on status of the "situation"

OMGGGGGGGGGGGGGGGGGGGG *temper is rising*
 
glad i aint on the end of that phone,lol
 
Gets better ....

Just found out where there head office is ....

MANCHESTER :muaha: :devil: :finger:
 
FUCKING WANKERS! (cuse the laguage)

I have to fill out a missing parcle form before i have my money back ....

WTF? ITS IN YOUR DEPO YOU ARSEHOLES!

In the end Gav picking them up tomorrow from warrington .. STILL NO APOLOGY

One of the toys NOT in stock ... i have to fill out this form to get my money refunded for the out of stock toy .....

ARGHHHHHHHHHHHHHHHH ARSEHOLES!
 
OMG thats awful!!

*will stay clear of ELC online*
 
Don't Gav actually thought i was gonna explode i was soooooooo mad ....

I didn't even get told to calm down cause he couldn't belive what they where doing!!

CHEEKY *******S!
 
Are they takin the pee.

I'd put a very strong letter in to thre MD making sure they know you're pg with serious complications and that you do not need this stress.
 
Apparently my complaint is going to head office ...

HA im in manchester on the 27th ... im paying a vist ...

Numpty nuts!!!!
xxx
 
No doubt with a baseball bat to knock some sense into them.:grr:
 
Baseball bat ???

Nooooooooooo i'll use one of there own products ...

After all ... testing what u sell is ALWAYS the way to go lol

xxx
 
Judging by Cats earlieer post is that such a good idea?
 

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