Keep getting logged out

[SugarFairy]

Hiya! I keep getting logged out at random times like when I've just typed a reply to a thread or click on the subscriptions tab. I use the mobile version of the site. Not sure if that makes a difference. Any idea why this would be happening? It doesn't seem to be after a specific length of time. Thanks!

 

[Sunshine12]

Me too although Im using a laptop. mine keeps kicking me out then saying reload web page or change proxy settings. Im using google chrome and not sure if thats why.....

 

[SugarFairy]

I'm not using google chrome. Hmmm maybe just the forum having a bad day??

 

[Sunshine12]

Its been happening to me for 2 weeks.

 

[Wobbles]

Do you select the 'stay logged in' option?

Anyone still experiencing this problem please clear your cookies/cache, reboot and report back to me if you are still experiencing this problem with further details (device, windows you are using, details on when the problem is happening).

 

[Sunshine12]

Do you select the 'stay logged in' option?

Anyone still experiencing this problem please clear your cookies/cache, reboot and report back to me if you are still experiencing this problem with further details (device, windows you are using, details on when the problem is happening).

I dont have to log back in its just it times out regularly and says to reload the web site (which doesnt work and it freezes loads.) Ive tried it on more than one laptop too just incase it was my computer. Ill monitor it and check back.x

 

[Wobbles]

We have been experiencing slow time on BabyandBump which is currently being dealt with (moving servers) so hopefully when this is completed this issue will also be resolved. I will still note this error with the tech team.

Apologies for any inconvenience in the mean time

 

[SugarFairy]

I was being completely logged out when on my phone but it appears to have fixed itself. No more problems for me. Thanks!

 

[Sunshine12]

Just to let you know its still happening. Just happened to me twice when trying to go into a subscribed thread and another non subscribed thread (seems to take forever then kicks me out)

It said Error 101 (Err connection reset) on the page where it tells me to reload. Only happens on BNB.

p.s It took about 2 and a half minutes from hitting the post button for this post to go through. That happens alot too.

 

[Wobbles]

Have you cleared your cache/cookies and rebooted your devise?

 

[Sunshine12]

Have you cleared your cache/cookies and rebooted your devise?

Yes done all that but still happening. x