I second about the handle scratching! It's annoying when you spend a lot on it and it gets scratched up after using it a few times! I loved it for being able to put the carseat straight onto the chassis, but I never really used it in pram mode as it just seemed huge (but some people like this!) - I on the other hand used to bash things, lol! I never had Emma in it when it was in pushchair mode as again that felt really bulky to me, so I sold it and got a pliko pramette instead x x