L
LilMiss_91
Guest
It feels like I've been trying to get my switch over from Jobseekers to Income Support sorted out for ever. Nothing has gone right so far and I'm absolutely sick to death of being passed from pillar to post and being made to feel that I'm the one at fault.
First of all I was signed off of Jobseekers a week earlier than I should have been, at 12wks prior to my due date as opposed to 11wks. Which I only found out almost a week later when I rang up to make my Income Support claim. Cue being made to feel that it was MY fault I got signed off earlier and that I was obviously trying to scam the system and claim IS sooner than I was allowed. That meant I had to make a backdated reclaim for Jobseekers where I was asked to give a justifiable reason for there being a delay in making my claim. Yet again it being insinuated that somehow THEIR cock up was MY mistake. So then I had to wait another week for all of that to be processed, accepted and then the claim closed again before I could make another IS claim.
That took up until the 22nd of April, so that day I rang up, made my claim and was told on the phone that when I went to finalise and sign the claim at the Jobcentre that I needed my MatB form which I didn't have and hadn't been told I needed until then. It turned out I couldn't get hold of it by the 24th which is when I had my appointment to finalise the claim. I explained to the advisor my situation and she checked on the cover of my claim about what items of ID etc were needed and it said nothing about needing a MatB so she told me not to worry about it. I was told to give them 10 working days to sort the claim out and if I hadn't heard anything by then, to give them a ring. So 10 days passed and I heard nothing so I rang them and was told it was actually 14 working days and that everything should be set up by the following Wednesday and if I rang back then they would be able to tell me when my first payment would go through.
I thought I'd be generous and gave them till Thursday (yesterday) and rang them. Turns out the claim hadn't been processed and I was told that someone would ring me that day to discuss it. A few hours later the phonecall came. I was told that the claim wouldn't be processed because they hadn't received my MatfuckingB form. So it took them over 2wks to decide they didn't have the relevant information, it's been nearly 4wks since I have had any money coming in and apparently it's MY fault for not providing them with everything?!
I'm so low on money right now that I can't even afford to go and buy some new bras next week which I really need and I can't afford to buy any bits and pieces for LO until I get paid.
I'm just so upset right now and not knowing how long it's going to take to get this sorted out is majorly stressing me out. What if it takes another 2wks from when they receive my MatB? That's going to be at least 6-7wks with no money coming in :,(
I'm sorry for a huge, pointless post, I just really needed to get it all out. I feel utterly pathetic as I'm sat here crying while typing this.
If you made it to the end of this then well done, you deserve a medal.
First of all I was signed off of Jobseekers a week earlier than I should have been, at 12wks prior to my due date as opposed to 11wks. Which I only found out almost a week later when I rang up to make my Income Support claim. Cue being made to feel that it was MY fault I got signed off earlier and that I was obviously trying to scam the system and claim IS sooner than I was allowed. That meant I had to make a backdated reclaim for Jobseekers where I was asked to give a justifiable reason for there being a delay in making my claim. Yet again it being insinuated that somehow THEIR cock up was MY mistake. So then I had to wait another week for all of that to be processed, accepted and then the claim closed again before I could make another IS claim.
That took up until the 22nd of April, so that day I rang up, made my claim and was told on the phone that when I went to finalise and sign the claim at the Jobcentre that I needed my MatB form which I didn't have and hadn't been told I needed until then. It turned out I couldn't get hold of it by the 24th which is when I had my appointment to finalise the claim. I explained to the advisor my situation and she checked on the cover of my claim about what items of ID etc were needed and it said nothing about needing a MatB so she told me not to worry about it. I was told to give them 10 working days to sort the claim out and if I hadn't heard anything by then, to give them a ring. So 10 days passed and I heard nothing so I rang them and was told it was actually 14 working days and that everything should be set up by the following Wednesday and if I rang back then they would be able to tell me when my first payment would go through.
I thought I'd be generous and gave them till Thursday (yesterday) and rang them. Turns out the claim hadn't been processed and I was told that someone would ring me that day to discuss it. A few hours later the phonecall came. I was told that the claim wouldn't be processed because they hadn't received my MatfuckingB form. So it took them over 2wks to decide they didn't have the relevant information, it's been nearly 4wks since I have had any money coming in and apparently it's MY fault for not providing them with everything?!
I'm so low on money right now that I can't even afford to go and buy some new bras next week which I really need and I can't afford to buy any bits and pieces for LO until I get paid.
I'm just so upset right now and not knowing how long it's going to take to get this sorted out is majorly stressing me out. What if it takes another 2wks from when they receive my MatB? That's going to be at least 6-7wks with no money coming in :,(
I'm sorry for a huge, pointless post, I just really needed to get it all out. I feel utterly pathetic as I'm sat here crying while typing this.
If you made it to the end of this then well done, you deserve a medal.
do you know any good catalogues? I'm ideally looking for nursing bras and normal.
