just got a gas bill, and very subtly so you prob wouldnt even notice it says they have reviewed our account and arranged with our bank to increase our payments from Â£33 to Â£47. Oh right do you not think you could have arranged that with us!!! Honestly I dont ever understand our bills when they arrive. And it dosnt say anywhere that our account is in arrears (which it is by Â£110 apparently) so why dont they tell us that our DD isnt covering our usage! Pisses me off!