Ebay advice, is this item right?

[CarlyP]

I wondered if its for the full backpack or is it just a strap? Very confused and would appreciate the help

https://www.ebay.co.uk/itm/Securest...08660?pt=UK_Baby_Carriers&hash=item2c68606474

 

[lindseymw]

I think it is for all of it. I found this further down the page to indicate the bag is included:

Package included :
1 x Toddler safety harness
1 x Strap

 

[sapphire1]

It's the whole backpack. There are lots of sellers selling those - if I were you I'd look for one in the UK rather than Hong Kong. You'd get it quicker

 

[KayBea]

its the whole thing hun x

 

[CarlyP]

Well I messaged the seller and they replied saying it is just the strap!! What can I do? It is clearly false advertising as everyone thought the same as me

 

[CormacksGirl]

Brand new and high quality
Ladybug shape
Machine washable
Great for keeping kids close and safe in crowds or during family outings


ETA: The above was copied straight from their page!

I thought it was the whole thing too as it says above "ladybug shape" If it's just the strap then it is misleading!!!

 

[CarlyP]

I know! Absolutely gutted. I've bought another one from a Manchester seller, but not sure what to do about this one from China. Expected delivery date is 31st-15th so may have to complain when its arrived.

 

[Mummy2B21]

It looks like just the harness and strap hun as that is what it says in the description of what's included.
It doesnt say nothing about the bag being included.. It says it's the strap and Rein for the bag x

 

[staceyjc18]

Looks like just the strap and harness x

 

[Sarahwoo]

But it says harness and surely that's attached to the bag?

 

[sapphire1]

It's incredibly misleading, complain to ebay/paypal.

 

[lucy_x]

Very misleading, I would complain to eBay and then ask the seller to cancel your transaction, no point having it sent.

I would then pointedly tell the seller how misleading their advert is!!

 

[CarlyP]

I will.

Such a nightmare, its really cleverly worded, so I doubt much will get done.

 

[sapphire1]

It will get sorted. I just looked at their feedback and some of it is appalling, they seem like right cowboys! Threaten them with negative feedback unless you get a refund, they don't like it!