Here are some reviews from Which? members for another Eco-Bubble Samsung WF0804W8E (8 kg)
Bergkamp wrote:
My update .Questions for Which?
Why is there no information from Which? on how this machine is when it washes ie the noise from loud drain pump,it is not quietish even,the dreadful jumping and huge vibration from the spin cycles,also in between rinsing.I bought this piece of junk on the test results from Which,very very unhappy at you.
5/11/2011 9:45 AM GST Recommend Report Abuse
wrote: Bergkamp wrote:
Samsung eco bubble wf0804w8e
Rubbish!Don't waste your money on this.I exchanged a Bosch was28461 for this samsung,why did i bother ?This machine vibrates and wobbles like crazy ,you can hear everything going on when washing like the continuous bubble machine ,it sounds like running water and only stops for 40 seconds about every 10 minutes,the spin is nowhere near what i would call quiet.The spinning is where it really acts like a 1970's machine,it tries to spin and you see the drum jumoing around like mad.It stops and then turns a few times then starts to spin again and the drum jumping around again but does not stop,it just goes onto its progressive full speed,vibrating like mad.Clothes are not super clean,i use a non bio ,i have to.There never seems like enough water when washing on any cycle,and you will never see any water when it rinses so i feel it does not rinse well.Wish i stayed with the Bosch but horrendous noisy drain pump.Also this machine is some 9 kg lighter than a Bosch so not steady for this reason?Too expensive.
23/10/2011 4:24 PM GDT Recommend Report Abuse
wrote: HeRo58 wrote:
Samsung WF0804W8E washing machine
Being somewhat apprehensive about choosing Samsung for a washing machine (a relatively unknown entity), but having enjoyed the reliability of other Samsung products, after much research I decided to give them a go. This product offers good versatility on programmes - you can also manually select water temperature, number of rinses, spin speed etc and even set the machine to remember your favourite settings. This machine is so quiet and doesn't vibrate so there is no 'walking' across the floor when it spins. I experienced one problem when I tried out the 'quick wash' programme. I selected a 30 degree wash, 15 minute programme to wash one jumper. The 'time remaining window' counted down to 4 minutes left - when the machine should spin - but it wouldn't spin, just kept turning the jumper for 10 minutes until I turned the machine off manually and took the jumper out, wringing wet. After running a successful main wash programme, I tried another 'quick wash' with the same settings - this time for the dog's towel, with the same result. I phoned Samsung direct, seeking advice as to whether this was 'operator error' as all other programes were working fine. They said I wasn't doing anything wrong, said they could send an engineer out but advised me to call my supplier (machine bought online) to request a replacement. I rang the supplier who then liaised with Samsung who arranged for an engineer visit. I felt very embarassed when he said my problem was due to the fact that on both occasions, I had attempted to wash only one item and that the machine's 'brain' had tried to balance the items prior to spinning, and that by adding something else to the load would have enabled it to do so - its sensor has problems balancing just one item. Four (light) swimming costumes presented no problems when I ran it again. Whilst I wish Samsung's telephone service staff had been able to give me this advice thus saving an engineer's visit, I was heartened by the engineer extolling Samsung's commitment to complete customer satisfaction. Together with their 2-year parts and labour warranty, I am looking positively towards this new acquisition.
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13/3/2011 6:15 PM GST