My advice would be correspond in writing only-NEVER call. Chances are they won't be able to provide you with a figure and if you stall for long enough any alleged debt would be invalid. PM me if you need some advice as I might be able to let you have some letter templates that may help.
ive had dealins with them in the past an waited over 3months for a reply which just said tht they had dropped the file. good luck hun an keep on at them xx
My partner works for lowell (yes he hates it) He says how much is it for? If you want private msg me, give me your ref number and he will be able to ring you and offer you a settlement!x
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