Problems with phil and teds sport hood

haydan2009

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hi
i bought a phil and teds sport 2 months ago. It has been sitting in the box until baby girl born last week. I am having trouble putting the hood on. The first two parts fit nicely into the holes provided. but when i try and put the side ones in they just "ping" out when i move the hood. It doesn't seem safe to me if any child is siting in the upright position as these two metal rods could poke them in the head if you move the hood.As so many people buy these prams i must be doing something wrong.
I really would like to go out for a walk tomorrow and can't get to toys r us where i bought it form till Tuesday the earliest so if anyone can hep it would be really appreciated:
 

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