Two weeks ago my account went overdrawn twice by accident, they charged me £30 for each time. So i went to see them and as a goodwill gesture they took both charges off. Went to check my wages yesterday and found my accound has gone overdrawn twice again because they took teh charges out! so when my wages went in they just covered the overdraft so ive no money! Went to see them yesterday to comlain, the woman apologised and said it wasnt done properly last time and she would have the money refunded into my account today. Check my account and no money has gone in! And i have another letter to say i will be charged again for going into the red! Ive got my utilities and my bus to get today and i have to use my CC becuase of them messing up my account!