Really angry with my bank

Discussion in 'General Chatter' started by Arcanegirl, Apr 21, 2007.

  1. Arcanegirl

    Arcanegirl Bazinga!!

    Joined:
    Aug 31, 2006
    Messages:
    27,365
    Likes Received:
    0
    Two weeks ago my account went overdrawn twice by accident, they charged me £30 for each time. So i went to see them and as a goodwill gesture they took both charges off. Went to check my wages yesterday and found my accound has gone overdrawn twice again because they took teh charges out! so when my wages went in they just covered the overdraft so ive no money!

    Went to see them yesterday to comlain, the woman apologised and said it wasnt done properly last time and she would have the money refunded into my account today.
    Check my account and no money has gone in! And i have another letter to say i will be charged again for going into the red!

    Ive got my utilities and my bus to get today and i have to use my CC becuase of them messing up my account!
     
  2. weestar21

    weestar21 Well-Known Member

    Joined:
    Sep 1, 2006
    Messages:
    3,238
    Likes Received:
    0
    i hate money i wish it was never invented grrrrr

    who is your bank again? im with BOS they are forever charging me for stupid things like £1 overdrawn,but im going to be claiming all my charges back so will be a fair amount when i add the 8% on :headspin:
     
  3. Arcanegirl

    Arcanegirl Bazinga!!

    Joined:
    Aug 31, 2006
    Messages:
    27,365
    Likes Received:
    0
    BOS here too
     
  4. weestar21

    weestar21 Well-Known Member

    Joined:
    Sep 1, 2006
    Messages:
    3,238
    Likes Received:
    0
    that explaines it all then!! they said a couple of mnths back that my bank charge would be refunded as it wasnt my fault ect (orange went in on the wrong date and tried to take out more than they should have long story
    ) but anyways i got that one refunded well so i thought then checked online banking and had a paper free letter saying i was getting hit with yet another £39 for being over drawen and then not having enough money in the account to cover the first bank charge. In the end i told them if they didnt get it sorted i was changing banks and they sorted it their and then over the phone :headspin: but as soon as i start claiming my charges back over the last 6 years im changing banks anyway im sick of BOS i have the crapest account you could have its shit, i dont even have an overdraft :cry:
     
  5. Arcanegirl

    Arcanegirl Bazinga!!

    Joined:
    Aug 31, 2006
    Messages:
    27,365
    Likes Received:
    0
    If its not sorted today then i will close my acount, but i wont be leaving them I dont want to go with anyone else.
    I have another account with them i can fall back on, its my old basic account, probably the one you have now weestar
     
  6. weestar21

    weestar21 Well-Known Member

    Joined:
    Sep 1, 2006
    Messages:
    3,238
    Likes Received:
    0
    mines is just an account i can switch things on it but the money gets taken out then and their if that makes sence. I just hate it and they wont upgrade it for some unknowin reason :wacko: i just hate them :muaha:
     
  7. Arcanegirl

    Arcanegirl Bazinga!!

    Joined:
    Aug 31, 2006
    Messages:
    27,365
    Likes Received:
    0
    They will only upgrade you if youre in a job with a regular income. Thats how i got mine
     
  8. weestar21

    weestar21 Well-Known Member

    Joined:
    Sep 1, 2006
    Messages:
    3,238
    Likes Received:
    0
    Its the only account we have so Lockys wages and tax credits ect all go into it so a dunno why they wont let me, they wont even let me get Lockys name on the account either
     
  9. Helen

    Helen ICSI Twins + miracle BFP

    Joined:
    Aug 31, 2006
    Messages:
    3,830
    Likes Received:
    0
    What a nightmare AG! Why don't you want to change bank though? It's a bit of a hassle but I would on principle! :grr:
     
  10. Arcanegirl

    Arcanegirl Bazinga!!

    Joined:
    Aug 31, 2006
    Messages:
    27,365
    Likes Received:
    0
    Its all sorted, The refund had been arranged but for the next working day, not the next day so will get my money back on monday. The third charge has also been removed so all is fine now.
    I dont want to change bank because lloyds is crap up here, heard nothing but bad about clydesdale, hsbc only has one branch in the whole city. only one left that i can think of is royal bank of scotland but i just dont want the hassle of switching.
    So far ive never had any probs with BOS
     
  11. Imi

    Imi .

    Joined:
    Aug 31, 2006
    Messages:
    7,810
    Likes Received:
    0
    Im with the clydesdale and i have no local branch .. i opened it when i was in lossiemouth and tbh they are fantastic!!

    I can bank and transfer online ... sort out DD and any disputes!

    Seriously they are VERY good!
    xxx
     
  12. Arcanegirl

    Arcanegirl Bazinga!!

    Joined:
    Aug 31, 2006
    Messages:
    27,365
    Likes Received:
    0
    Ask yvanne about clydesdale lol
     
  13. ablaze

    ablaze lucky mum of one of each!

    Joined:
    Aug 31, 2006
    Messages:
    15,141
    Likes Received:
    0


    :gun: :gun: no comment.....
     
  14. Cat

    Cat Well-Known Member

    Joined:
    Nov 8, 2006
    Messages:
    2,082
    Likes Received:
    0
    BOS as in Royal Bank of Scotland???

    Iwne tin and applied for a loan once, which Ididnt take up in the end, however when Iapplied they asked if Iwanted to open a bank account with them to which I replied 'no'. Ilater found out that they opened an account for me anyway, and to an address I no longer lived at, and for every month that I didnt have any money in it (cause I didnt know it existed) I got charged £30.

    . . .It was over 6 months before I found out about the account! Needless to say I was not the happiest bunny when I went into see them!
     
  15. bexxie

    bexxie Well-Known Member

    Joined:
    Sep 2, 2006
    Messages:
    3,048
    Likes Received:
    0
    I am with nationwide and they are fab!
     
  16. Arcanegirl

    Arcanegirl Bazinga!!

    Joined:
    Aug 31, 2006
    Messages:
    27,365
    Likes Received:
    0
    BOS is Bank of Scotland (or Halifax) The Royal bank of Scotland is a different bank.
    Will find out tomorrow if its all been sorted, they have been very apologetic about it so hopefully i wont have anymore problems.
     
  17. Cat

    Cat Well-Known Member

    Joined:
    Nov 8, 2006
    Messages:
    2,082
    Likes Received:
    0
    LOL thats confusing then!

    Me and OH both bank with halifax. I have for about 15 years and never once had a problem, perhaps its just their scotish counterpart that doesnt have its act together.
     
  18. Arcanegirl

    Arcanegirl Bazinga!!

    Joined:
    Aug 31, 2006
    Messages:
    27,365
    Likes Received:
    0
    I think it was jsut the one woman i saw two weeks ago, she wasnt sure what she was doing and had to ask someone else and obviously didnt finalise the charge cancellations. Everyone else ive seen have been relly helpful.

    The offical bank name is Halifax Bank of Scotland, HBOS ;)
     
  19. Imi

    Imi .

    Joined:
    Aug 31, 2006
    Messages:
    7,810
    Likes Received:
    0
    Lol my mum worked for them ...

    Assholes!

    xxx
     

Share This Page