I am from Basingstoke and planned to have my girls there, although I went into early labour with my twin girls at 31+6 and Basingstoke were full.
I was taken by ambulance to Royal Surrey in the middle of the night where they performed an emergency c-section.
My girls were born at just past 4 in the morning and went straight into the SCBU.
My personal experience of the SCBU was that they were amazing, the people were fantastic and cheery and seemed genuinely happy to have their jobs. We couldn't visit as often as we would have liked as it was a bit of a travel and it also snowed a few times, but they were really understanding and I phoned at least twice a day (on top of visiting) to see how my girls were doing. They never made me feel like i shouldn't be calling.
My girls spent 17 days in the SCBU and were then transferred to Basingstoke. Basingstoke NNU wasn't as welcoming as Guildford Royal Surrey and it made me realise then just how good the Royal Surrey were.
We are truly grateful for everything they did for our girls and they are now home healthy and happy!