If it is to do with weight, then why can't they be polite and straight forward, so we at least know WHY they struggle to get a clear photo.
Women can't exactly lose weight while pregnant but they could at least forward ladies to speak to a specialist with nutrician whilst pregnant so that baby gets enough but so that ladies don't pile on the bad weight from eating bad things.
Like don't be rude, how about offer help and advice to make people healthier BMI's.
Rather than avoiding saying you're simply overweight and may need to see someone about getting to a healthier weight and size?
Like there's no need for people to avoid it, or not avoid it and be plain rude! Makes me mad!