Why arent things ever simple??

Ok bit of a lickle moan!!!
Maternity pay...had mine declined back in feb but i appealed against it asi no i had worked well over the required time!
I ahd to send an appeal letter twice because they lost it.
So had 2 wait for my old job to send proof i worked for them and they had to send that 3 different times as they kept losin that!
Finallyhave just called them today an they have said its been accepted BUT they didnt make copies of my pay slips when i sent the proof so now i have to send it for the 3rd time to them and have to wait longer to get my money i have been waiting 8 weeks now.....WHAT A JOKE!!!

But on the upside least i get it all back paid!! But what are they paying these people to do when they never do the job right seriously its a joke!!