this really annoys me!!! I had applied in May, and was due to get 1st payment August, which i never got until september, and then supposed to get it every 4wks, but only just got 2nd payment, 6wks later!!!!
apparantly, when i phoned they said that the schedule of payments, which they send, are computer generated, and so always wrong, they also told me that because payments are coming directly from my ex's wages, that they have to wait until his employer forwards the payment, which apparantly they are allowed 4wks to do!!!!
Its completely ridiculous, they don't seem to have any power to enforce any maintenence agreement, even when they set it up!!!