Ladies, I need some feedback.
The practice I'm with is not sitting well with me right now.
For the fertility consult we did, we had to wait over an hour to be taken back for the appointment, and then waited for another 15-20 minutes after that. (This is not including the about 20 minutes we were there early for the appointment.)
When I had to do an pelvic ultrasound during the school day, they told me that I was first on the list and would be taken back quickly once she arrived. The appointment was set for 8:30. Again, I was there early so I could be there as soon as she was ready. I didn't get taken back until around 9-ish.
I needed to get the orders for my husband to have an SA done. I called, the lady said they were on my chart and ready for me to pick up. I show up at 4 to get them the next day. The clerk walks back to get my chart and pull the paper. At 4:20, the other receptionist asks if I'd like a seat while I wait. Around 4:30, she finally came out with the orders but then had to wait for the copier to warm up so they could have a copy of the orders. I walked out around 4:40.
When I was worried I was having a chemical miscarriage, I tried to call in, but they were closed. I left an email for the nurse (That was late Friday, early Saturday). I got a call the following Friday from a business admin at their other location to see if my question had been answered.
We've told them we can't do "fertility treatments" right now as they are not covered by insurance. Today, when I tried to get hubby's SA report, they said I was cleared for an IUI. We haven't even tried the timed intercourse aided by ultrasound! No attempts for medication...nothing through their office. Yet, at the same time - with my file pulled up - the nurse asked if I'd had my labs or HSG done (both done over a month ago now).
Would you ladies continue with a doctor who is doing this? Have I given enough grace to them to ask for my chart to be prepped for me to move to another practice?