delivery problems in uk?

[Dragonfly]

waiting for ever on some things here, only got some parcels 2 weeks after posting yesyerday. And I am still waiting on things posted first class over a week ago. Thats royal mail though, On courier I have mother care ordered last tuesday and they send me an email saying they cant give me a date but my order is out there somewhere. I hope I get it before xmas as theres presents in there and clothes for William.

 

[Lliena]

I think play use Home delivery network so I wouldnt hold out much hope of getting stuff from them before xmas. Im waiting for something too from them

I think everyone needs to be prepared for the fact things might not arrive. There may not be snow where people are but the items might be coming from or through places with snow and could be held up there.

Yep exactly! Thats what I said to my friend who was moaning and swearing at the postman. It's not his fault, poor guy!

 

[indy and lara]

Am waiting for 3 different orders from Amazon. One of them has not moved now for over a fortnight according to Amazon. More importantly Currys are supposed to be coming tomorrow to deliver and install a new washer dryer and Sky to fix the Sky+. Am more concerned with them getting here as the others are not main gifts and DH won't mind.

I think that people are rightly beginning to get frustrated with the many excuses some of the delivery companies are making. Yes, we have had snow across the central belt of Scotland since late November now but there have been a lot of days where it had largely melted and there was no reason why deliveries did not go ahead. Lots of excuses.

 

[snowy-willow]

Am waiting for 3 different orders from Amazon. One of them has not moved now for over a fortnight according to Amazon. More importantly Currys are supposed to be coming tomorrow to deliver and install a new washer dryer and Sky to fix the Sky+. Am more concerned with them getting here as the others are not main gifts and DH won't mind.

I think that people are rightly beginning to get frustrated with the many excuses some of the delivery companies are making. Yes, we have had snow across the central belt of Scotland since late November now but there have been a lot of days where it had largely melted and there was no reason why deliveries did not go ahead. Lots of excuses.

I think a lot of it has been backlog and trying to clear the backlog and of course they won't get extra people in to help so they will be trying to get new orders out as well as clear the backlog. Its not just in scotland that things are getting backed up though. Yes scotland had it worse but there is still backlog throughout the country esp. with this new dumping of snow parts of the country have had.

I live in a small town (i.e the only high street type shops we have is a boot pharmacy, a spar and a co-op) and the postman said there are cages of parcels at our small delivery office that they are still trying to clear and to be honest compared to some places we didn't have a huge amount of snow the first time and even less now.

Also with it being Christmas there will be more than other times of year so although they will have accounted for extra mail in the system the snow fall won't have been taken into account.

Ordering online at this time of year is always going to be a risk with regards things turning up - not only due to the high volume of post and parcels but also some of the extra temp staff that places hirer aren't always the most honest With the added snow its no wonder things are taking longer to arrive.

This country doesn't know how to operate in snow. A lot of drivers haven't got the experience of driving in the snow - including delivery drivers.

Unfortuntely a lot of these online companies haven't been keeping their websites up to date regard to delivery - i.e amazon were (not sure if still are) stating a delay of 2 to 3 on orders - this in reality was not the case for a lot of parcels. Mothercare in the last lot of snow closed their warehouse so no orders were being picked and dispatched but there was nothing on the website about this - they eventually put something on there about delivery taking longer (they were also using automated calls to ring customers informing of delays in delivery) but nothing about things taking longer to dispatch.

I do think it is getting stupid when people have been waiting since November for items but unfortuntely a lot of companies are just trying to keep any current parcels from getting delayed (basically the older orders have already failed their delivery targets so to ensure more don't they are concentrating on newer orders)

 

[Dragonfly]

seem Scotland was effected by a note on mother care delivery who i think also use home delivery network, but not us in NI.A lot is excuses as it was a dusting of snow here and the post men took the day off!

 

[Jkelmum]

My christmas cheesecake as been canceled and they canceled all orders

 

[indy and lara]

I ordered things in November which have yet to arrive. My pal ordered from ELC on the 21st of November and they have still not delivered. Frankly I find that ridiculous. I have had things sitting in Glenrothes which is a short distance from here and they have not moved. However, I have friends commuting from Edinburgh to Fife without problems.

I am aware that there is snow elsewhere in the country but many of the online companies are blaming the situation in Scotland despite the fact that there have been many clear windows without snow here. It is also not on to just ignore the older orders and send out the latest ones. I ordered in plenty of time and will be lucky to see these orders this side of 2010!

 

[NuKe]

seem Scotland was effected by a note on mother care delivery who i think also use home delivery network, but not us in NI.A lot is excuses as it was a dusting of snow here and the post men took the day off!

depends wer u are in N.I!! I;m just north of belfast and we have had over a foot of snow! my postman made it out every day except saturday tho.

 

[Dragonfly]

seem Scotland was effected by a note on mother care delivery who i think also use home delivery network, but not us in NI.A lot is excuses as it was a dusting of snow here and the post men took the day off!

depends wer u are in N.I!! I;m just north of belfast and we have had over a foot of snow! my postman made it out every day except saturday tho.

postmen have the van where I am to far to cycle and they dont come and serious we had hardly any snow this past two days and the roads are clear. Sainsburys come 25 miles to my house no problem and tesco its weird now no one else can get through.

my other care order says
The parcel has been sorted at our hub

and its been there from fri i hope to get it next week.

 

[Blah11]

royal mail are 'investing' 2mil to do evening deliverys over the next 4 days

 

[~KACI~]

My parcel is still in scotland royal mail sorting office been there for 5days *yawn*

 

[Sun_Flower]

My OH ordered my xmas presents from amazon, they were due for delivery on the 7th of december and they still aren't here. Looks like I won't be getting most of my presents at christmas this year, BOO!!!

 

[odd_socks]

same, i dont think my mum will get her presents from me and my OH and one for me from my OH is from amazon so probably wont get them now

 

[323laura]

ive got all my christmas presents, but still waiting on a parcel thats relating to my business. its 1 of 2 parcels, they've delivered the second one, that came last week but no sign of the 1st one and its really doing my head in. its only 10 miles away aswell. ive spent £5 on phone calls this month to DHL trying to find out whats happening with it.

we had a week of no snow and clear roads yet no deliveries were being made. none by royal mail either. its now snowing again so they'll probably say that they cant deliver until the new year...i just really wish i could pick it up.

ive just thought that i am waiting for 2 parcels from royal mail aswell, but its no biggy if they dont arrive by christmas

 

[odd_socks]

i dont understand why they werent delivering when it wasnt snowy or icey! Was in the newspaper saying they were adding more rounds too (royal mail that is) but we still havent had anymore mail come threw and we in the midlands where the snow is that bad

 

[Lliena]

We had sunday delivery here today from royal mail which was good

 

[NuKe]

im waiting on-

amazon

timmy time talking timmy
a dvd
3 blu-rays
baby ear defenders


ebay

belt buckle
iron fist boxers
belt
christmas pudding bin bags
ed hardy car air freshner
2 lots of fabric
"mummy" necklace for me
embroidered peppa pig blanket
novelty turkey hat
chocolate paper cases for making truffles


most is small stocking filler stuff, but i really want the amazon stuff and the turkey hat before xmas!! and the ear defenders for poppy are so she doesnt freak out at the boxing day ice hockey match we are all going to!

 

[Dragonfly]

'I actually got my mother care order and only took a few days :O

still waiting on royal mail.

 

[doctordeesmrs]

I've a Next order due tomorrow. Fingers crossed i get it as the snow is crazy here at the minute.

 

[TinkerJess]

I've a Next order due tomorrow. Fingers crossed i get it as the snow is crazy here at the minute.

I've ordered a few few things from next over the past week, and they have all come next day if I ordered before 12pm and within two days if I ordered after