missmousemum2
Mummy to gorgeous Aaron
- Joined
- Feb 3, 2010
- Messages
- 710
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Hey ladies, sorry in advance for the rant!
me and my OH went to see the perfect venue for our wedding on sunday. Fell in love with it and we decided to hold a date there and then. They had these really reasonable package prices and were giving us a really good deal if we went with 2011 instead of 2012, so we decided that it'd be tight, but we should go for it given that if we left it til 2012, we'd really just spend that extra time saving to pay for the increase iykwim?
Anyway, downside was, we could only have a day during the week, so we picked a Monday, but had to double check the mid-term school holidays before going ahead and paying the deposit. Since then I've called numerous times to try and ask a few questions, to confirm the date and pay the deposit over the phone. On 3 separate occassions, I've left messages and been told the wedding co-ordinator would call me right back.... I'm still waiting. Eventually, I dropped them an email. No response to that either. I called up and miraculously managed to get the wedding coordinator, who said i could go in tonight to pay my deposit, but no one would have time to speak to me, so I'd need to make another appointment to come back again to speak to someone (I'm 32 weeks pregnant and this place is an hours drive away!) I said i'd come in tonight to pay the deposit and have another quick look around, but could they just reply to my email with the questions since it was such a trek for me.
Got an email response and EVERYTHING they had told us at the weekend was wrong. Now she's telling us that what we were quoted was wrong and basically it was going to cost us an extra £1500.
What riles me the most is that she wasn't even remotely apologetic. The whole time between calls and emails, I've felt more of an inconvenience than anything else.....
My OH thinks I'm over reacting and should just get on and book it regardless since we both loved the place. I'm so hacked off and frustrated at how badly treated I feel, that I'd be terrified that they'd be equally as useless for anything else I had to get in touch with them for in the run up to the wedding.......(not to mention the fact that extra cost is money that we neither have, nor are likely to without seriously hacking into our guest numbers.)
Honestly, what do you ladies think? Am I being a giant preggo hormonal bridezilla, or not? (truth please... I can take it )
And what would you do.... would you go ahead and book regardless, or would you resign yourself to being back to the drawing board?
Rant over - sorry about that!
me and my OH went to see the perfect venue for our wedding on sunday. Fell in love with it and we decided to hold a date there and then. They had these really reasonable package prices and were giving us a really good deal if we went with 2011 instead of 2012, so we decided that it'd be tight, but we should go for it given that if we left it til 2012, we'd really just spend that extra time saving to pay for the increase iykwim?
Anyway, downside was, we could only have a day during the week, so we picked a Monday, but had to double check the mid-term school holidays before going ahead and paying the deposit. Since then I've called numerous times to try and ask a few questions, to confirm the date and pay the deposit over the phone. On 3 separate occassions, I've left messages and been told the wedding co-ordinator would call me right back.... I'm still waiting. Eventually, I dropped them an email. No response to that either. I called up and miraculously managed to get the wedding coordinator, who said i could go in tonight to pay my deposit, but no one would have time to speak to me, so I'd need to make another appointment to come back again to speak to someone (I'm 32 weeks pregnant and this place is an hours drive away!) I said i'd come in tonight to pay the deposit and have another quick look around, but could they just reply to my email with the questions since it was such a trek for me.
Got an email response and EVERYTHING they had told us at the weekend was wrong. Now she's telling us that what we were quoted was wrong and basically it was going to cost us an extra £1500.
What riles me the most is that she wasn't even remotely apologetic. The whole time between calls and emails, I've felt more of an inconvenience than anything else.....
My OH thinks I'm over reacting and should just get on and book it regardless since we both loved the place. I'm so hacked off and frustrated at how badly treated I feel, that I'd be terrified that they'd be equally as useless for anything else I had to get in touch with them for in the run up to the wedding.......(not to mention the fact that extra cost is money that we neither have, nor are likely to without seriously hacking into our guest numbers.)
Honestly, what do you ladies think? Am I being a giant preggo hormonal bridezilla, or not? (truth please... I can take it )
And what would you do.... would you go ahead and book regardless, or would you resign yourself to being back to the drawing board?
Rant over - sorry about that!