Of course, it is a soap but I am certain there are people who are in Heather's situation, especially living in London. It is a very expensive place to live and for a lower wage earner, salary just doesn't come close to paying for the basics. Let's also not forget that, at the moment, people are being more and more squeezed as inflation means prices are rising fast. I'm not on the breadline by any stretch of the imagination but I've noticed my weekly shop is far more expensive than it was even 12 months ago. As someone has said, it only takes on thing to slip for the whole balance to come falling down.
I think what we have to remember is Heather isn't the sharpest knife in the drawer. I suspect it is less about pride and more about being ill educated and not wanting to cause a fuss. She would always have relied on Shirley to help her out but in her head, Shirley has her own problems at the moment and so wouldn't want to impose. She doesn't really have any other close friends to turn to. She did ask Darren for help and IMO he is the one who has dropped the ball. More than once his girlfriend has commented on how unclean George is, and it was clear to see that Heather was struggling too. He's too wrapped up in his own life ("sorry, I've just spent my payrise on the champagne") to pay any heed to her needs.
Hopefully now they will use the storyline to bring in Social Services and help her get back on her feet.
Someone said Heather left George before the CM poisoning happened and so it wasn't confusion. That's totally wrong. For about three or four weeks now, we've seen Heather with flu like symptoms which are classic for CM poisoning. It is something that can happen over a long period of time and go unchecked because people think they just have a cold - more so because it is more likely to be in the winter when these bugs are more prevalent.
For those who are worried about CM, you can buy a detector with an alarm for around £20 from any hardware store. These are really simple to install. If you can't stretch to that, you can buy "First Alert" indicator cards for a few pounds which you place next to any gas appliance and they change colour if CM is present.
I'm actually quite pleased EE have run this story as it highlights the dangers of CM poisoning, as well as showing how some people might be struggling at the moment and that maybe we should be more aware that some need lots of help.
I cannot believe that many people aren't at all aware of the benefit system. Alright I'm sure that people who live on the streets probably aren't aware of the help they are entitled to, but Heather isn't one of those people.
I'm a well educated, intelligent person and the benefits system is a mystery to me. Trying to look at tax credits when I was on maternity leave was a nightmare. I gave up looking as I couldn't work out whether I was entitled or not. I'm sure if I were struggling I'd find where to ask for help, but to assume folk always know what they are entitled to is mistaken