Ladies i would like to know what you would do in the situation. my mum ordered my daughter a silver cross pram for her christmas and it was delivered today. Now my mum lives 3 miles away from me, in the country and this parcel was delivered to my next door neighbour! This is not the first time this has happened and it is annoying both me and my mum, it usually happens at least once a week. I am having to take the parcel out to her tomorrow and it is a really really large box which prob wont fit in my car. I want to complain and my oh said i should get my mum to say she never received the parcel, which she never my next door neighbour did!! What would you do?