wow Jane....i had it in with my cell phone company as well! bad call on their part bc im more grouchy today then a PMSing grizzly with a toothache! I have an all inclusive plan that I have been on for a year now. It included unlimited everything. Or so I thought. Apparently, even though my receipts say everything is included, social networking, navigation and unlimited emails are not anymore. Umm.....what? That was the reason I bought a touch screen freaking android phone. It included all that for 5$ more. Well, I no longer have that, have the same crap as the $45 plan...but still need to pay the extra 5$...why? Because my phone is an ANDROID phone, not a "normal" phone....wow...so I am paying extra per month to have an android with no capabilities, except the net which is slow as sin, and a touch screen that barely works half the time. Not to mention when I got my new number, it was someone else's old number and I'm getting calls from friggin teenagers in the middle of the night. When I asked for a different one, they wanted to charge me to change it! They offered to put a block on numbers not in phone book, but that is a monthly fee as well!!!! ArrrGGGHHHHH!!! Today is just not my day....