This scam is several years old and the scum of the earth running the many versions of it never seem to get tired of it. The year before last, we went through a period of daily calls from these pathetic a-holes. I also started off politely asking them to take my name off their calling list and hanging up; by the end of the week, I felt more than justified in pulling anything that appealed to me in the moment: everything from satanically hissing "you despicable crooks, how do you sleep at night?" to laughing loudly in their faces to asking how many senior citizens did they estimate they had ripped off that day to (my favourite) handing the phone to my husband who gleefully pretended to be very concerned about this serious computer problem they had detected and promised to log right on to their site, but kept them stringing along for 45 minutes as he described in excruciating detail just where in the logging on process our fictitious ancient dial-up modem was. Eventually they stopped calling. It took several weeks.
Feel free to freak out on these shits. They are crooks and have scammed many many vulnerable people. They deserve nothing but your worst. Maybe enough nasty responses will finally turn them off?
And I went to report my phone calls when they started, because I am always concerned that some poor old lady/man will be handing over their bank account info to these disgusting parasites, but it is so common and widespread that our government agency actually had a message up saying the most they can do about it (it all comes from overseas and out of their jurisdiction) is try to warn people.
I had a new version of the scam call me last week, actually. They told me they were from my "Government Cyber Center"
I could barely stop laughing long enough to say f* off.