I have been working as a debt collector for a major bank for a few years now so I have insight into debt management plans, one bit of advice - be very careful with CCCS or other debt management companies.
They can be very helpful with budgeting and giving advice but you need to check on any accounts they are dealing with very carefully. as arrangements that they set can be broken very easily as they do not monitor accounts, only pay into them.
This is how it works;
You go through your budget with CCCS or similar company and they help you set out payments to each of your creditors, after they do that they send out proposals by letter to each credtior.
***it can be a few weeks before they even check if the proposals have been accepted and meanwhile you can be incurring huge crarges making your situation worse, accounts can often be passed to a recoveries agent before the CCCS get in contact to check if anything has been accepted. also they DO NOT check what impact any arrangement made will have on your credit file.***
if you have chosen to make payments directly to CCCS and for them to distribute payments this is where you need to check what payments they are making regularly as they are sometimes processed too late and break any arrangement that is in place thus affecting your credit file further.
Don't get me wrong, we recommend CCCS to people who are really struggling and feel they need help budgeting as they can really help a lot but sometimes it is better to go to them for help budgeting and then go directly to each creditor yourself so that you are fully aware of what is happening on the account and you understand any agreement put in place.
I understand that it can be intimidating and you may think these companies are out to get you but that is really not the case with most companies. You will be asked a lot of questions and some can be personal but it is absolutely essential so that they can get something in place for you that best suits your needs, it is not the person on the other end of the phone being nosey.
You may be asked to increase your offer of payment but again this is not to get money out of you that you may not have but sometimes even an extra couple of £'s can make all the difference in the type of arrangement offered and how long it will take to clear your debt.
If you do feel that going through the CCCS is best for you and your circumstances you MUST as as many questions as possible and make sure they explain to you the arrangements that are in place with each creditor and how each arrangement works. The more you know, the less likely it is that arrangements will break and the debt will increase.
If anyone has any questions please feel free to PM me