Should I put a complaint in?? nursery

[Reid]

I didn't really think I could until a friend (who's child is autistic ) said I should
well here's the story I'd appreciate options on what you would do.

My son started mainstream nursery in august (where he should get 16 hours per week) when he first started we kinda eased him in just 2 hour sessions 3 times a week but as it went on the nursery wanted to keep it at this as they were finding it hard to cope with him the issues they said they can't stop him running about they can't get him to sit at activities for any length of time and basically he's on his own agenda but now it's just getting to be a joke every season I'm getting phoned after half a hour to go and get him like today when he was in on tue I stayed for 40 mins. Today they said they couldn't stop him running when I went up he was sitting listening to the audio player story time he sat for a good wee while then went to snack table done the same sat eat his snack then with about 30 mins left I took him home. Now going back to both Halloween and christmas they asked for me not to take him to the party's as it would be to much for him
I had a rant on faceboook today about having to go a d get hin after 30 mins yet again and alot of people were saying I should put a complaint in and I have thought about it
my son doesn't have a diagnosis of anything other than speech delay and yes he can be a handful at times but should I be expecting this week in and week out

For those that don't know I'm in the process of getting him moved to another nursery which specialises in speech disorders ect will find out February if he's got the place (fingers toes arms and legs crossed)

 

[Thurinius]

The main factor is that a nursery has to make reasonable adjustments to accommodate a child with additional needs, which it does sound like they are doing in letting him have less hours. But could they have got in additional staff to help? And not letting him go to festivities is just mean.
I think what you need to consider is what you want to achieve by complaining. As you say they are making some efforts towards him and, I'm assuming, they helped with the whole specialist nursery bit.
I'm going through the complaint process at the moment and it is very stressful and draining. My son doesn't have a diagnosis yet either

Not to say you shouldn't complain, ringing you up all the time is ridiculous but just so you are aware it's not an easy process

 

[alibaba24]

That must be so stressful. I thought my daughters nursery were irritating with there observations but they have never called me to collect her or suggested less hours. Telling you not to let him join in with the parties I think is terrible. How do they even know how he will cope he's not been given the chance!. Our nursery always insist my dd try the parties and nativities etc. When she was 3 she never coped well this year she sailed through them all and a blast. Your son should be allowed to join in with the rest. I would arrange a meeting to discuss your thoughts and see if they can give you any better suggestion's x

 

[PresqueVu]

If Aiden's nursery had done this, he would very rarely have had a day there at all. I got a report at the end of the day, but I only had to pick him up the once - and that was when he'd injured himself and had to go to minor injuries unit. Fair enough!

It doesn't sound reasonable to me, but Thurinius has a good point. You don't want to be setting up a conflict here but resolving the problem of why they aren't coping, and how to sort it out so they can.

I don't know if it works this young, but a 'fiddle toy' has had good results with my boy. The way they've done it is to have a basket where he picks out a couple of interesting toys that he can hold and play with whilst sitting down. Otherwise he just goes off on his own and can't focus for very long.

 

[Thurinius]

That must be so stressful. I thought my daughters nursery were irritating with there observations but they have never called me to collect her or suggested less hours. Telling you not to let him join in with the parties I think is terrible. How do they even know how he will cope he's not been given the chance!. Our nursery always insist my dd try the parties and nativities etc. When she was 3 she never coped well this year she sailed through them all and a blast. Your son should be allowed to join in with the rest. I would arrange a meeting to discuss your thoughts and see if they can give you any better suggestion's x

Yeah more like this I think. A conversation about how they can better manage him without ringing you up all the time.
I was thinking more along the formal complaint path

 

[Reid]

I guess the main thing I'd like to achieve is for in future to better manage child that have speech and language delay or any other needs and no they had nothing to do with helping move him to a new nursery before he started nursery I had been in touch with an educational psychologist after a while she went into see him in nursery and suggested this other nursery to us.
Oh i dont no I just feel they don't even try with him now .xx

 

[alibaba24]

If it were me I would still arrange a meeting especially if the other nursery place is not yet guranteed. I would be saying to them that you are aware they are having some difficulty so what is it they suggest you do? Sometimes putting it all on them like that stops them getting on at you . at the end of the day he's entitled to be there they need to step up what about children who have ADHD they find sitting down tricky etc . like I said my daughter never used to sit for group time or anything but they kept on persevering x

 

[smileyfaces]

I would move him to a nursery that would be more likely to accept his needs and accommodate and adapt to him. The current nursery quite frankly sound as though they cant be bothered! Good luck x

 

[Reid]

I would move him to a nursery that would be more likely to accept his needs and accommodate and adapt to him. The current nursery quite frankly sound as though they cant be bothered! Good luck x

Yeah that's what I feel that they can't be bothered anymore they don't even try and they just don't want him there. We're going to visit the nursery were trying to get him in on Monday I've seen it really like it but this is ds first visit. Unfortunately he's not the only child in for the space available there will be a meeting at the end if this month to decide who gets the space and we will find out the start of February so fingers crossed. If he doesn't get the space then I will request a meeting and I'm going to see if the educational phycologist will attend to discuss what's best for my child xx