Hmmm, I ordered last year to Scotland and it went fine, I did have to email them about some problem I was having checking out first, but I can't remember for the life of me what it was! They sorted it through email anyway though!
I can't remember if I had to pay import tax up front or not, but I definitely didn't have to pay anything this end to get it delivered, so not sure if I payed up front or I was just lucky...
Will probably be ordering again the end of this month so will update then
I was told to add an extra 20% as a estimate of what the import tax could be. If the Disney Store were to label the parcels as gifts it would be excluded but they do not do this so your parcel is more than likely to be picked up on x
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