Hi girls, apologies for this thread but I just needed a rant!!! I just spent over two hours in a very hot waiting room full of pregnant ladies, standing due to lack of space and had to deal with what I think is the most rude and useless receptionist I think I have ever come across!!! I feel that since being pregnant I have been treated badly!!! read on! Do you think I have been treated badly?? my booking appointment was with a trainee who got everything wrong- didnt book my scan, put me at wrong hospital, made appointments with wrong MWs, didnt refer me for cervical scan (as have had loop diathermy(?)) , wrote info down incorrectly, held onto my hand held notes and lost them (need I go on!!??) anyway since then I feel like it has been hard work! I eventually found my notes- having had to have bloods done twice as they lost all the results, noone knew my blood group either and noone told me about any antenatal classes or that I needed to bring in urine samples. after my second visit I got referred to the consultant and told that I would need to be monitored closely- I wasnt told why- when I saw the consultant he had no idea why I was there until I went to my next appointment when he actually read my notes and said you should have had a cervical scan which he then put me in for- but I was told by the recpetionist that there were no appointments so I couldnt have it. I had to go home wondering what to do??? I then had to spend all morning on the phone to a mw trying to sort it out- I got an appointment but then the consultant requested he needed to see me to discuss the results- again I couldnt get an appointment- so I had to wait until someone contacted me- which they did about 2 weeks later and gave me an appointment- if I had needed treatment it would have been a little too late dont you think!???? (as i was already 8 weeks overdue for the cervical scan!!!!) anyway I had a similar prob today! the consultant wants to scan me at 28 weeks and he wants to see me in that week so any action needed can be taken- but no appointments so I am again left waiting! matters have been made 10 times worse by the fact that the receptionist is the most stupid person ever!!!!!! I sat and listened to her for 2 hours today and she was not able to answer a single persons questions or book a single appointment without having to leave the room and go and ask someone else what to do- there was a q of about 10 pregnant women standing waiting for her assistance! she was so rubbish the mws kept coming in and taking over, asking if people were here. she was also extremely rude to one lady who asked where the room was that she needed to go to as she couldnt find it and the recpetionist just barked 'over there' at her in a sort of 'are you stupid' voice. the girl still didnt know where to go (obviously) so the recpetionist just left what she was doing with me and walked miles down the corridor to take her, in a huffy way! anyway i actually could go on and on and on and on because there is no end to the mistakes these people have made and the sheer incompetence of these people. that said, the consultant is lovely and so are the midwives! I just think there is a severe lack of communication in the NHS!!!!! rant over- sorry girls!!! feel free to ignore it!!!