OktoberCat
waiting for baby number 1
- Joined
- Aug 1, 2012
- Messages
- 73
- Reaction score
- 0
Whilst using the telephone banking service I was informed by the lovely automated lady that Santander had won the best ever bank in England award (or something similar to that) and that your customers are always pleased with how much they save when they switch to Santander. I don't often swear but what a load of shit.
Due to a transaction that didn't register on my account until a few days after it was made, I managed to go into my unauthorised overdraft by £15. My fault totally, I should have taken the money out via ATM before I popped into ALDI.
When I recieved my bank statement this month I was informed that because I went overdrawn last month by £15, you were to be taking £65 in overdraft fees out of my account on October 24th.
I was told I could maybe have it refunded in branch as a gesture of good will, however due to the fact my card details were stolen in July and used to rack up £75 quid on Amazon.com and cakes I had used up my "goodwill gesture" trying to get the money back that I hadn't spent.
I then asked if I could have the fees reduced, as I feel that £65 is excessive for going £15 overdrawn. You said no.
I then asked if I could arrange if I paid the overdraft fee back monthly, as for someone who is on minimum wage £65 is a lot of money to be taken out in one lump the week before payday. You said no.
I then asked if perhaps you could take the money out on the day that I get paid, that way I won't be plunged back into my unauthorised overdraft (again) meaning that you won't have the chance to sting me again with these fees. You said no!
So basically next week I have no choice but to kiss goodbye to £65 quid as a form of punishment for plunging Santander into debt by going overdrawn £15 , leaving me and my family with £20 to our name to last 2 weeks, whilst you throw that money towards a much needier cause such as a new pair of trainers for Lewis Hamilton/Christmas hats for staff/Gastic bypass for the fat tossers at the top.
Cheers for nothing, Santander!
Oktobercat
P.s. The real kicker is that you still have pens on chains. If I'm trusting you with my money, you should be trusting me with your pens! So, seeing as you're pretty much thieving the best part of £60 out of my account, I feel it's only right for you to send me one of your lovely pens on chains, with my name engraved on it in Gold leafing. It'll probably be a much better use of my £65 than what you have planned anyways. PM me if you want my address.
Due to a transaction that didn't register on my account until a few days after it was made, I managed to go into my unauthorised overdraft by £15. My fault totally, I should have taken the money out via ATM before I popped into ALDI.
When I recieved my bank statement this month I was informed that because I went overdrawn last month by £15, you were to be taking £65 in overdraft fees out of my account on October 24th.
I was told I could maybe have it refunded in branch as a gesture of good will, however due to the fact my card details were stolen in July and used to rack up £75 quid on Amazon.com and cakes I had used up my "goodwill gesture" trying to get the money back that I hadn't spent.
I then asked if I could have the fees reduced, as I feel that £65 is excessive for going £15 overdrawn. You said no.
I then asked if I could arrange if I paid the overdraft fee back monthly, as for someone who is on minimum wage £65 is a lot of money to be taken out in one lump the week before payday. You said no.
I then asked if perhaps you could take the money out on the day that I get paid, that way I won't be plunged back into my unauthorised overdraft (again) meaning that you won't have the chance to sting me again with these fees. You said no!
So basically next week I have no choice but to kiss goodbye to £65 quid as a form of punishment for plunging Santander into debt by going overdrawn £15 , leaving me and my family with £20 to our name to last 2 weeks, whilst you throw that money towards a much needier cause such as a new pair of trainers for Lewis Hamilton/Christmas hats for staff/Gastic bypass for the fat tossers at the top.
Cheers for nothing, Santander!
Oktobercat
P.s. The real kicker is that you still have pens on chains. If I'm trusting you with my money, you should be trusting me with your pens! So, seeing as you're pretty much thieving the best part of £60 out of my account, I feel it's only right for you to send me one of your lovely pens on chains, with my name engraved on it in Gold leafing. It'll probably be a much better use of my £65 than what you have planned anyways. PM me if you want my address.
