Iveneverseen
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- Joined
- Sep 6, 2013
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I wouldnt of been able to keep my calm if this happened to my daughter.
Oh we were anything but calm.
I thought the fact the manger and staff had seen my daughter holding her head crying, my friend saw this and another member of staff also commented my daughter had a lump on her head. would be enough.
this family were only there twice from what I was told.
I plan to take it further again if im not satisfied.
I've an appointment when her manager on Thursday but doubt he will be much use either as ive been told.