No I didn't complain. I should of, but I had no strength to get through the days let alone complain about the bounty lady.
It doesn't surprise me that complaints are low because well people are trying to get themselves together after having a baby, they may be emotional, they may not be sleeping, there may be other problems like feeding issues, they may be physically healing. Then there is the issue of who you complain to, it is not like if a mw annoyed you, you could simply go up to a more senior mw, so some people just wont know where to complain either.
And besides the above, I think to a degree that Bounty have been in hospitals so long now, that people sort of expect the bad treatment. Like a sort of oh yeah I had that experience too but it is just how bounty is. I think what I am trying to say is, people think they HAVE to put up with poor treatment from Bounty. Not sure if that makes sense, but in my head it does.