Tsia
My MyloMan - he turned 1!
- Joined
- Feb 16, 2009
- Messages
- 5,000
- Reaction score
- 0
BLIMMIN RAC INCOMPETENCE STAFF!!!!!
Went to pick up my little 12year old sister from London as she is staying with us for a few days..
ANyways.. car breaks down (4th time same problem for me) *AIR POLLUTION FAULT* is on dash.. cuts off the diesel pump and car stalls itself.
Been into garage 3 times to be fixed.. Only seems to happen on long journeys.
Call RAC at 8pm.. told them all this.. and on motorway.. have a child in the car plus I am 6 months pregnant.. (like I need the stress)
informed them of the fault and its happened before etc (they should see on their records) that it cannot be fixed at the road side.. also that cos of the body kit.. the car cannot be towed.. and has to be lifted onto a low loading truck. So again to save time and resources.. please send a truck straight off rather than a patroll mechanic who cant fix it anyway.(just like they kindly did the last time)
Half hour they said.. and 8.45pm I am on the phone to them again chasing it.. told it will be closer to 9! starting to rant but figure that its only a little longer. anyways..
9.05pm a little piddle orange transit turns up with a patrol mechanic in!!
By the sight of this I am fuming.. tell the guy its useless and he cant fix it and please get me the low loader that I requested!! He wouldnt listen.. bloody jobsworth and wanted to go through the motions.. tried to fix it and half hour later announced he would have to order me the low loader!! EXACTLY WHAT I SAID HALF HOUR PREVIOUSLY!
He trundled back to his van to make the call. 10 mins later I went over asked what was going on.. he said hes ordered it and to expect a call soon.. so another 10 mins and I couldnt wiat anymore.. I rang RAC back.
THEN!!!!! was promptly informed that it HADNT been ordered and that the truck wasnt coming yet!
now.. this is the shocker!!!!!!!
...because, it was brought to their attention that this has happened more than twice before they said if i wasnt willing to pay £100 over the phone there and then for my car to be recovered privately they would quite happily leave me on the side of the dangerous motorway! and I would have to make my own arrangements!!!!!!!
YES THEY KNEW I WAS 6 MONTHS PREGNANT AND HAD A CHILD IN THE CAR!!
They couldnt care less!!!
WHY HAVE I A MEMBERSHIP WITH THIS SHOWER OF SHITE COMPANY!!!!!!???
I had no choice.. I had to use a credit card! and if I had a problem I would have to ask the £100 back off the garage!
so.. that took a further 10 mins to process before they could authorise the order of the truck.. and then gave me the direct line to the truck company.
Who then said its one drop off.. even though on previous occasions they drop my car at the garage which is on the WAY to my home!
They wernt prepared to do that!
I had to make my own arrangements and get OH (who was in bed) to collect me from the garage in the pitch black at half 11!!!!!!
We didnt get home til 11.45pm! I broke down at 8pm!!!!!!!
I will be promptly cancelling my membership with RAC tomorrow!
Went to pick up my little 12year old sister from London as she is staying with us for a few days..
ANyways.. car breaks down (4th time same problem for me) *AIR POLLUTION FAULT* is on dash.. cuts off the diesel pump and car stalls itself.
Been into garage 3 times to be fixed.. Only seems to happen on long journeys.
Call RAC at 8pm.. told them all this.. and on motorway.. have a child in the car plus I am 6 months pregnant.. (like I need the stress)
informed them of the fault and its happened before etc (they should see on their records) that it cannot be fixed at the road side.. also that cos of the body kit.. the car cannot be towed.. and has to be lifted onto a low loading truck. So again to save time and resources.. please send a truck straight off rather than a patroll mechanic who cant fix it anyway.(just like they kindly did the last time)
Half hour they said.. and 8.45pm I am on the phone to them again chasing it.. told it will be closer to 9! starting to rant but figure that its only a little longer. anyways..
9.05pm a little piddle orange transit turns up with a patrol mechanic in!!
By the sight of this I am fuming.. tell the guy its useless and he cant fix it and please get me the low loader that I requested!! He wouldnt listen.. bloody jobsworth and wanted to go through the motions.. tried to fix it and half hour later announced he would have to order me the low loader!! EXACTLY WHAT I SAID HALF HOUR PREVIOUSLY!
He trundled back to his van to make the call. 10 mins later I went over asked what was going on.. he said hes ordered it and to expect a call soon.. so another 10 mins and I couldnt wiat anymore.. I rang RAC back.
THEN!!!!! was promptly informed that it HADNT been ordered and that the truck wasnt coming yet!
now.. this is the shocker!!!!!!!
...because, it was brought to their attention that this has happened more than twice before they said if i wasnt willing to pay £100 over the phone there and then for my car to be recovered privately they would quite happily leave me on the side of the dangerous motorway! and I would have to make my own arrangements!!!!!!!
YES THEY KNEW I WAS 6 MONTHS PREGNANT AND HAD A CHILD IN THE CAR!!
They couldnt care less!!!
WHY HAVE I A MEMBERSHIP WITH THIS SHOWER OF SHITE COMPANY!!!!!!???
I had no choice.. I had to use a credit card! and if I had a problem I would have to ask the £100 back off the garage!
so.. that took a further 10 mins to process before they could authorise the order of the truck.. and then gave me the direct line to the truck company.
Who then said its one drop off.. even though on previous occasions they drop my car at the garage which is on the WAY to my home!
They wernt prepared to do that!
I had to make my own arrangements and get OH (who was in bed) to collect me from the garage in the pitch black at half 11!!!!!!
We didnt get home til 11.45pm! I broke down at 8pm!!!!!!!
I will be promptly cancelling my membership with RAC tomorrow!