Thanks to Paula and to you for your interest in Portable North Pole. We've had a blast putting it together for you. This year's version is even more sophisticated than last year's. Sometimes, local servers and computers can find PNP a challenge, which is why we have a 7/7 technical service available to you by email (support at). We've also set up a FAQ that you might find helpful at our /troubleshooting web address. This FAQ will be auto-sent to anyone who writes us on Dec 24th and 25th (the UgroupMedia team will be taking a well-deserved break for Christmas). If you're not receiving your confirmation email, check your spam folders in case your system has sent it there.
Thanks again for your patience - we think it's worth it, and think you will too.
We hope your children, friends and family will enjoy PNP and we wish you and yours all the best this holiday season.
Alexandre Bérard
CEO, Ugroupmedia, creators of PNP