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This is the exact same as the hospital I was at with my youngest. I was taken to the high dependency bay which was a six bed bay, and there were women (also on the high dependency bit) crying because they were trying to get down to the sterilising room which was at the opposite end of the long corridor. These women were less than two hours after sections, and still had their catheta's in etc, it was horrible to watch.
They do have a policy of being up and about quickly (within six hours), cos it is good for you, which is fine for some like me but others just couldnt.
I was BF and they were awful to me, she latched well the first couple of times, but about 4am the next morning she wouldnt, I was exhausted and asking for help, the mw was screaming at me that I have flat nipples so it was always going to be hard. I tried for four hours, and in the end asked for a bottle, to be told they didnt have them, so my husband went and got the SMA prefilled ones from Boots, but wasnt allowed in until visiting times (10am) by which time it was six hours from when she started crying so we had six hours of screaming/dozing off for five minutes/screaming again. I gave her the bottle, we both slept for a few hours, woke up and we BF perfectly, just tiredness and lack of support for us both I guess.
That is absolutely shocking. I've can't remember the last time I was as shocked as I am reading this thread. to the OP's cousin, I'd deffo put a complaint in.
When I was in hosp I was asked ''Formula or Breast'' . I said ''Formula'' and that was that. The bottles were brought to me. The other 3 women the room with me were all BF but tbh even they were kinda just left to do their own things. When they buzzed for assistance it took at LEAST 20 mins for a MW to come. I'll never forget that at about 4am one of the women buzzed because they were having problems (latching maybe). So anyway, she buzzed and buzzed and nobody came. Eventually after buzzing for 30 minutes with a screaming baby a MW came and the woman asked for help. Well, the MW sighed and huffed '' I do have other things to do you know!''
No wonder many people don't BF! The lack of support, that I saw, was appalling. xx