Bit of a random rant - dont feel you have to read.
Arrrggh, I ordered a really cute crib set from a small business on Facebook in JANUARY! And it arrived at the end of the month. It was beautiful but the only problem being she had sent a Moses basket set instead of a crib set. I contacted her by messenger ( how the original order was made) and she apologised, claimed baby brain, to which I sympathised, and said she would get the right product sent along with a returns envelope for the wrong set. Nearly 2 MONTHS later I realised this had not yet been sent so I messaged her again and she admitted she had forgotten and would get right on it. Another 20 days later still nothing so I sent another message and she said that she had just finished and would post it the next day ( this made me wonder!) And when it arrived yesterday she hasn't put the more expensive fleece backing to it that I'd paid extra for!!!
I'm fuming!! I used to work in retail, I know how important service is especially for a small business that relies on word of mouth!! I have sent her a message saying how disappointed I am with the service - it would have only took for her to scroll up to the original message to check the order! Another reason I feel that she rushed out my order because she had forgotten for a second time! Nothing else to be done, I'm fed up with it now!
Sorry for the long rant, I think I'm starting to become a bit irritable!! Hope your all doing well today xx